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Hello,

What do you mean with "Then the imprved/imported" ?

Have you followed my instructions ? Can you give me the content of the report named ZHPFixReport.txt that is located on your desktop ?

Here's the original script:

Script ZHPFix
P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi
HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig
O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44}
HKCU\SOFTWARE\DriverSupport
O43 - CFD: 21/11/2015 - []...

Hi from France :)

We will use ZHPFix, another tool from Nicolas Coolman, in order to remove what remains of those softwares and the little thing AdwCleaner missed.

• Go on the download page of ZhpFix, click on the blue button "Download Now".
• Save the file where do you want and launch it with right click : "launch as administrator".
• Follow the instructions during the installation.
• Then click ...

rapport ZHPDiag : https://up2sha.re/file?f=D6YeZkqxZQbo

Mon anti virus me signale ZHPDiag comme un virus :(

Ok.

Je ne comprend pas bien l'intérêt de ne pas laisser le choix d'effacement ou non de ces log lors d'une désinstallation. De base, je les concerverais en laissant la possibilité de les supprimer par une case à cocher.

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xtof313, 2015-11-26 20:18:23 (UTC)

Nous sommes ouverts à toute suggestion, y compris celle-ci, merci ! L'idée derrière le fait de désinstaller l'ensemble des rapports est d...

Ok, If i understand, you upload the report on the upshare platform.

Sadly we can't access it if you don't give us a link to it.

So can you repeat the upload, and give us the link.

To do that, just follow fr33tux instructions. If you block on any of those instructions, just tell me, and I will make them clearer.

Hello,

Just to help you for the logfile part :

• Go to https://up2sha.re/?lang=...

Hello,

Just to help you for the logfile part :

• Go to https://up2sha.re/?lang=us
• Click on "Drop your files here". A window will open, browse to your desktop. Double-click on "ZHPDiag.txt".
• The file will be uploaded on Up2Sha.re. A link will appear, just below the blue square, in the form "https://up2sha.re/file?f=xxxxxxxx". It's this part you need to copy and paste here.

Regards,

You gave me the AdwCleaner report, but not the ZHPDiag one, can you follow the previous instructions concerning ZHPDiag to get the report and give it to me ?

OK, now can you follow the previous instructions concerning a scan with ZHPDiag ?