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Hello,

Can you do the following to look for "dnsapi.dll" files on your computer ?

• Download SEAF : https://toolslib.net/downloads/viewdownload/155-seaf/
• Right-click on the icon -> Execute as Administrator.
• In the search field, type "dnsapi.dll".
• Then, start the search. A report will open when the search is over (it contains the search results). Please share it here.

Best regards,

Hello,

Thanks.

So, I advise you to use DelFix to remove all traces of the tools we used:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste...

Hello,

Sorry for the delay.

Can you share more informations with FRST ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...

Greetings,

We've decided not to let users delete their own messages for several reasons :

• It helps us, administrators and moderators (and developers), to keep a track on what happens on the forum;
• Some important questions might be asked, and we don't want to repeat ourselves in case someone decides to delete his thread / reply.

On the other hand, if you ever want to delete a message that bel...

Thanks.

• Download RogueKiller here
• Execute the file "setup.exe" as Administrator (right-click on the file -> Execute as Administrator"
• The pre-scan will occur, please wait until it ends.
• Then click on [Scan] on the right hand corner. Wait until the scan finish.
• Finally, host the generated logfile on Up2Sha.re and copy/paste here the provided link.

Hello,

@gamezertruth: Thanks for the help, but it's preferable if the person who first took the topic keeps it until resolution, except if she/he needs help.

@pedromatt:

We'll proceed differently:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host t...

I don't have a tab "Exam" . Do you mean the "Scan one"? ( https://gyazo.com/3a8031657b4499e05de41e695c64fcb2  ) If it is indeed that tab, I think this is what you want:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 30/09/2016 Scan Time: 00:32 Logfile: test.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.09.29.13 Rootkit Database: v2016.09.26.02 License: F...

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 9/27/2016 Scan Time: 9:34 AM Logfile: Mbam log.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.09.27.08 Rootkit Database: v2016.09.26.02 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled

OS: Windows 10 CPU: x64 File System: NTFS User: owner

Scan Type: Threa...

Ok.

Do you have the url shown in the tab ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply