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Hello,

You may ignore this at the moment - it should be fixed in the coming v6, I'll be back to you at this time if you agree ?

Thanks,

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fr33tux, 2016-07-09 09:30:22 (UTC)

So it's a false positive or something?

Bon Soir AdwCleaner software development experts,

I ran your tool for the first time today and I have a few 3 concerns [A, B & C]:

A. I noticed that it flags 2 Chrome extensions:

1. ScriptBlock [ID: hcdjknjpbnhdoabbngpmfekaecnpajba] : https://chrome.google.com/webstore/detail/scriptblock/hcdjknjpbnhdoabbngpmfekaecnpajba?utm_source=chrome-app-launcher-info-dialog
2. OneTab [ID: chphlpgkkbolifai...

Hello,

Ok :) So problem solved ?

If so, you can use DelFix to uninstall the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When everything is finish, the software will close itself.
• Then a report appear on the notepad, please copy paste...

I don't know why it is French version but my network connection is fine and here is a report.

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015 Fichier d'export Registre :  Run by F at 10/7/2016 22:10:52 High Elevated Privileges : OK Windows 7 Ultimate Edition, 64-bit Service Pack 1 (Build 7601)

Recycle Bin emptied (00mn 03s) Prefetcher emptied

========== Elements ...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.

Also, can you provide me the scan logfile ?

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

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nellatap, 2016-07-10 06:58:48 (UTC)

Yes, AdwCleaner scans services, file...

Ok.

Avant de passer à la suppression :

Est-ce qu'il est possible de me partager le fichier de préférences Chrome ?

C:\Users\Alexandre\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences

 Merci,

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fr33tux, 2016-07-06 20:59:34 (UTC)

Merci,

My computer got infected with BugFixxer adware and AdwCleaner was able to remove it.  However, it keeps coming back!  Fortunately my anti-virus software now blocks it from running, but how can I stop it from installing itself on my computer?

Hello,

Hm.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

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fr33tux, 2016-07-07 08:47:42 (UTC)

# AdwCleaner v5.201 - Logfile created 06/07/2016 at 19:11:11 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-06.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : Aaron - AARON # Running from : C:\Users\Aaron\Downloads\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***...

Super ! On va donc désinstaller les outils utilisés :

• Téléchargez DelFix de Xplode sur votre bureau.
• Exécutez-le
• Cochez toutes les cases sauf "Effectuer une sauvegarde du registre"
• Cliquez sur "Exécuter"
• Lorsque les procédures seront terminées, l'outil va se fermer et disparaître du bureau
• Un rapport s'ouvre, copiez son contenu dans votre prochaine réponse.

Vous pouvez maintenant finir...