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Hello,

Thanks for the reports. Does the ads pop-up are occuring with only one web-browser ?

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then ...

Hello,

Can you share the deletion report too ?

It's in C:\AdwCleaner\C:\AdwCleaner\AdwCleaner[Cxxxx].txt.

Also, can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on th...

Hi Leroy,

The AdwCleaner logfile shows us that MPC 's service is still present.

I'have already fought againt that service, and he is clearly well protected.

Actually, the best way to remove it, is to reinstall MPC completly, in order to uninstall it with it's own uninstall application.

The real problem here, is that some tools, like AdwCleaner, tries to remove it, but don't sucess completly...

Hello,

Can you upload this file on up2share and post the link? : C:\WINDOWS\Minidump\032616-10234-01.dmp

Regards,

Hello knatterton_nick,

Can you please post the log file of AdwCleaner ? You can find it in C\AdwCleaner\AdwCleaner[SX].txt, where X is a number.

To understand what's happening on your conputer, can you use ZHPDiag :

• Download ZHPDiag from Nicolas on his website.
• Then run it with administrator's rights (with right click).
• Then upload the log file on up2share.
• Then post the link in your repl...

Hello,

I don't manage to reproduce it on XP SP3, X86 with only Mozilla Firefox as installed software..

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload z...

Hello,

Ok. We'll need to dig a little further :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Regards,

Hello,

Can you download BlueScreenView here, run it, then click on "View" , "HTML Report - All Items".

Then, upload the report here and post the link.

Regards,

Hello, We will have a deeper look on what may cause those redirections, can you please follow thoses instructions :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

With that log, we will be abl...

Hello,

If I can retrieve anything I'll post it up. There was nothing in my adwCleaner folders except a reference to 'Xplode', not sure if that was something to do with anything.

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TzinProblems, 2016-03-01 22:02:31 (UTC)

To be sure, we can take a look if you want.

ZHPDiag is a software which retrieve a few informations on the system (such as installed software, configuration..). It requires ...