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Hello,

Just some more information :

1. Keep your softwares update, you can check it whith secunia PSI, or use the avast fonctonality.
2. Use CCleaner every month to erase unecessary files, that could help you to accelerate a bit your computer and your browser.
3. Last instructions :
   • Download DelFix from Xplode on your desktop.
   • Launch it with administrator rights.
   • Select all the option except th...

Hi,

Sadly, that's not what I'm waitting for. Here is an example of a ZHPFix script :

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre : 
Run by Chapi at 27/11/2015 17:43:39
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (9600)

Corbeille vidée (Annulé par l'utilisateur)


========== Récapitulatif =========...

Hi from France :)

We will use ZHPFix, another tool from Nicolas Coolman, in order to remove what remains of those softwares and the little thing AdwCleaner missed.

• Go on the download page of ZhpFix, click on the blue button "Download Now".
• Save the file where do you want and launch it with right click : "launch as administrator".
• Follow the instructions during the installation.
• Then click ...

Thank you for getting back to me.

Explain please how to insert an image that resides on my computer, or upload a file.

I have no trouble knowing where my AdwCleaner logfile is located.

Can you retry with this version : http://sd-1.archive-host.com/membres/up/17959594961240255/Debug2.exe

Now, a pop-up should appear. Please make a screenshot of it and post it in your next reply.

Ok, can you download again this file and run it : http://sd-1.archive-host.com/membres/up/17959594961240255/Debug.exe

Please post the content of C:\Debug.txt which will be created after you run the above file

If you have another message that appears when you run it, please post a screenshot

I don't really know what could cause this kind of bug. It's probably due to the configuration of your computer. But we can try debugging it if you have the time.

First of all, can you download this file and run it : http://sd-1.archive-host.com/membres/up/17959594961240255/Debug.exe

It's just to make sure that the error comes from the external library ( the above file is not AdwCleaner, it's ...

Brilliant. Can confirm Norton released adware from quarantine and icon appeared on my desktop this morning. Many thanks.

Hello,

It should be fixed :

Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

	5E5AF17D82EC74646B33587B54F94D4A - adwcleaner_5.019.exe


The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://se...

Please host the picture on https://up2sha.re/ and share the generated link.

Regards,