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Hello,

If you still experience any issue with AdwCleaner, please keep the logfile and post them as this is the only way for me to debug and find what is wrong.

In v5.104 I added the list of Winsock2 entries deleted at the bottom of the logfile, so that I can check if there is a legit entry that has been deleted and correct it.

You're right, AdwCleaner does minor things behind what is written...

Hello,

It could be a solution but I think it's better to have a global whitelist.

I added "RtkNGUI64.exe" to the whitelist. Can you tell me if this is ok now ?

Regards,

Hello,

Can you export the registry key detected and send me its content ? 

FP related to Firefox preferences is fixed now.

Regards,

Hello,

I'm having something simmilar happen to me when using adw cleaner.

Frequently when I have run adwcleaner after the reboot it takes very long for the user to login. After the login process Windows will give a notification "failed to connect to windows service". I'm not sure what service it was but probably the user profile service. It will not be possible to connect to the internet with...

Hello,

Currently AdwCleaner deletes only Winsock2 orphan entries ( the ones that points to a files that has been deleted ). It also does a "netsh winsock reset" but I don't think this last command can break the internet connection.

Do you have AdwCleaner's cleaning logfile ? Can you post it here ?

Regards,

Hello,

In fact, I moved AdwCleaner's folder to C:\Program Files in v5.100 but it was not convenient for users so I moved back to C:\.

For now, I don't think I can find a way to make it work as a domain user, but I'll keep that on my ToDo list for v6.000.

Regards,

Hello,

Thank you. I will answer you directly by email.

Regards,

Hello,

This is not a false positive. It is related to SearchProtect.

Regards,

Hello,

Can you run AdwCleaner in debug mode? Click on "Options" then "Activate debug mode".

Run the scan. Even if it shows this error message, you should have a file called "Debug_XXXXX.log" under C:\

Please post its content in your next reply ( inside "code" tags )

Regards

Hello,

False positive removed.

Regards,