Re: settings on adwcleaner?

Hello,

It depends on your needs. In most cases, you shouldn't touch the default settings if you don't know what you are doing.

Please refer to the documentation.

Regards,

Re: dnsunloker

Hello,

Can you share me the AdwCleaner logfiles ?

Please refer to the documentation.

Regards,

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

Hello,

Could you please download v5.032 ( available on Toolslib ) and tell me if this version is working ? ( Don't hesitate to try it on multiple XP computers and from multiple locations. )

Regards.

Re: adwclean 5.031 crashing on XP/SP3

Hello,

Could you please download v5.032 ( available on Toolslib ) and tell me if this version is working ? ( Don't hesitate to try it on multiple XP computers and from multiple locations. )

Regards.

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

Ok, thanks !

I encourage you to use DelFix to remove every tool you used :

  • Download DelFix from Xplode on your desktop.
  • Launch it with administrator rights.
  • Select all the option except the one proposing to save the registry.
  • Then click on the "Execute" button.
  • When everything is finish, the software will close itself.
  • Then a report appear on the notepad, please copy paste it's c...

Re: adwclean 5.031 crashing on XP/SP3

Hi,

This is a known bug and we're currently working on it.

Could you try with this debug version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe and tell us if that works ?

Regards


Xplode, 2016-01-29 05:40:01 (UTC)

Yes, the debug version runs properly & finishes normally.

Re: adwclean 5.031 crashing on XP/SP3

Hi,

This is a known bug and we're currently working on it.

Could you try with this debug version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe and tell us if that works ?

Regards

Re: MPC products detection

Hello,

MPC Cleaner has been classified as a PUP since its behaviour is discutable (for instance here - in French only..).

Since they have updated their software to fix some issues, we might reconsider the detection.

Regards,

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

Hello,

This is a really strange bug.. We're currently working on it but it seems that it appears randomly so it's extremely difficult for us to investigate on this.

We will keep you updated as soon as we have more information.

Regards,