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Hi Klaus,

I will inform the developper of ZHPCleaner that the soft have some weird behaviour. Do you want any help to restore some files ? ZHPCleaner has got a quarantine :)

One question to MalwareBytes before installing it: I have MS Security Essentials installed, won't there be a problem defending one another (and making the PC nearly unuseable) when both are active ? I experienced t...

Good morning !

To your suggestions:

Removing DocMgr would of course be fine !

lanconf.exe is checked, false positive :-)

MyPhoneExplorer: Used it two times till now to get the SMS archive on the PC, what is a special task ;-)

ZHPCleaner: Ran it, removed the threats. But I noticed two strange behaviors when runing ZHPCleaner - first I started it when IE and Firefox were active (which were r...

Hi :)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCleaner to see if there are invalid registry...

Hi !

What a quick reply and perfect support :-)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCl...

Hi,

Ok, there is just some minor infections and a lot of softwares that I don't know, then I will have to make some research to find if some can be dangerous.

But before we do a script with ZHPFix, we are going to clean a little that computer :

• Removing unuse or unknow softwares :
  • Please go to the Windows Tool to uninstall software (by configuration pannel > uninstall softwares)
  • Then ...

Hello Xplode, sorry for the insistance, i understand that some PUPs use this driver to capture information. However wouldn't it be possible that a legitimate program, as a Banking module might rely on this driver? Researching in the web, it seems that the signer " GAS INFORMATICA LTDA" makes some banking modules for security protection.

Furthermore, i have just scanned with OTL and found the f...

Iobit malware fighter pro  (dernier version 4.0.3.22) + malwarebytes anti malware ddernier vesion également) => non activés pendant adsfix (service ou application)

Coté AV lequel est meilleur que avg sinon ?

Coté sécurité encore spybot s &d, rogue killer, zphcleaner  et adwcleaner sont présent également pour des scans périodiques

Super !

Voici quelques conseils finaux :)

1. Pour gagner un peu d'espace en supprimant des fichiers inutiles :

• Télécharge et installe CCleaner --> lance le --> clique sur Nettoyeur --> Analyse --> Lancer le nettoyage --> OK.
• Ensuite, clique sur "Options" --> "Surveillance" --> décoche toutes les cases liées à la surveillance.

1. Suppression des outils :

• Télécharge DelFix de Xplode sur ton bureau.
...

Bonsoir,

Voici comme prévu le résultat de ZHPDiag après avoir effectué le scan puis le nettoyage avec Adwcleaner :

https://up2sha.re/file?f=L1YlGwLThER1

Tout semble nickel maintenant.

J'ai lu le message d'Adwcleaner conseillant d'activer la détection des PUP/LPI sur les antivirus. Je vais chercher sur McAfee si je dois cocher quelque chose. C'est vrai qu'il est très facile d'attraper des Ma...

Comme prévu, AdwCleaner a detecté les fichiers infectés :

Fichier infecté : C:\WINDOWS\Sysnative\dnsapi.dll
Fichier infecté : C:\WINDOWS\SysWOW64\dnsapi.dll

On va donc lui demander de les réparer :

• Relance AdwCleaner.
• Clique sur Scanner puis patiente le temps du scan.
• Une fois le scan terminé, clique sur Nettoyer.
• Une fois la suppression terminée, un message de prévention va s'afficher...