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Bonjour fr33tux,

Voici le rapport d'ADWCLEANER comme convenu :

# AdwCleaner v6.010 - Rapport créé le 04/09/2016 à 19 : 15 : 28

 # Mis à jour le 12/08/2016 par ToolsLib

 # Base de données : 2016-09-03.2 [Serveur]

 # Système d'exploitation : Windows 10 pro (X64)

 # Nom d'utilisateur : Corentin - CORENTIN

 # Exécuté depuis : C:\Users\Corentin\Desktop\adwcleaner_6.010.exe

 # Mode: Scan

 #...

Hello,

As cocochepeau said, sorry for the confusion.

@Albertsudarto:

Did you uncheck the following elements prior AdwCleaner cleaning ?

***** [ Services ] *****
 
[!] Service not deleted: UCGuard
[!] Service not deleted: backlh
[!] Service not deleted: Quoteex
[!] Service not deleted: Kuaizip Update Checker
[!] Service not deleted: KuaiZipDrive2
[!] Service not deleted: SoEasySvc
 
 
*****...

Greetings,

If I understood correctly, you need some help removing some adwares ?

Can you share a scan logfile of AdwCleaner ? It will be a good start. :)

Thanks.

Thank you for taking the time to work with me on this. It is greatly appreciated.

In the debug log I see SimpleService.exe as a service being killed with no whitelist line under it but it appears that file isn't actually the file that keeps the remote session active anyways.

I manually killed the SimpleService.exe service and the remote session stays active with no problems.

Please see scree...

Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.

AdwCleaner_debug:

2016-09-03 18:38:49 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-03 18:38:50 :     <INFO>    [main.gui] - Scan requested 2016-09-03 18:38:50 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 :     <INFO>    [scan] - Progress: 0% 20...

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

• Activate the options with Tools > Options > "Debug" in "Mode" section,
• Do a scan and a clean,
• Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,

Hello,

the change is effective with the definitions updates (automatically done at the beginning of a scan if you have an active network connection). You can copy/paste the logfile in your answer if you're unsure about which definitions you have).

For the donation, you can refer to this page: https://toolslib.net/donate/ If you have any question, just ask.

Best regards,

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

• C:\AdwCleaner\AdwCleaner_Debug.log
• C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Simple Help from https://simple-help.com/

File requested to whitelist is called SimpleService.exe

Screenshot 

Good morning! So I re-ran AdwCleaner in Safe Mode, pressed Clean when it found 30 threats, and was once again prevented from a boot menu upon pressing F8 at startup. Argh!  

There is not a file called C:\AdwCleaner\AdwCleaner_Debug.log.

AdwCleaner[C2] looks like this:

# AdwCleaner v6.010 - Logfile created 03/09/2016 at 09:13:48 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-03.1 [S...