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Hello,

Thanks for the logfile.

Did you try with external speakers or headphones ?

We'll try to update the drivers related to sound management :

While on the Windows 8 desktop, press Win+W, type Device Manager, to search for it in Settings. Click on Device Manager to open it.

Look for "Sound controllers" and open the arborescence. Then, on each sub-item:

• right click on it,
• click on "Updat...

Hello,

Please share me the ZHPFix logfile (it should be on your desktop).

For the speakers, you can also try with headphones. If you can't get one, we'll try to investigate with the drivers.

If reading the privously/lastly submitted ZHPFix report correctly, the Adobe Shockvawe 12.0 was removed according to the quote below:

"Recycle Bin emptied (07mn AMs)

========== Software ==========
REMOVES: Adobe Shockwave Player 12.0"

I was reffering to removal of ZHPFix itself in my Question while it was running the first time and generating report to desktop.

I have NO issues left anyway...

Hello,

I will help you to clean your computer.

First thing you need to know is that to do that, we won't use every tools existing praying that this would be enough.

That is not a good way to eradicate malware. Instead, we will use first a diagnostic tool, and when we will know what is in your computer, we will use the tool designed for removing that malware. So please, stop running every too...

Hello,

Ok. We'll take a look on the other part of the system :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

The sound in your speaker sounds like "what" ? Parasites or something more spe...

Ir running windows right click on the program where you downloaded it,then choose send to, then desktop (create shortcut). Works like this in XP Home.

Hi guys, new to ADWCleaner, seems an excellent progam, many thansk to developers, quick question - Is there a way to get a desktop icon for it.

Hello,

No, after the cleaning with ZHPFix, there should be a logfile on your Desktop :

I need the content of this file.

Regards,

here is AdwCleaner[S0]:

# AdwCleaner v4.106 - Report created 21/12/2014 at 17:33:54
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_4.106 (1).exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc Service Deleted : netfilter64
[#...

Hello,

We'll use MBAM to remove some stuff, and then clean the remainings with ZHPFix like you did with Chapi if needed :

• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, cho...