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An addition:

user got error during Clean

Line 8198 (File "C:\Users\name\Downloads\adwcleaner_5.037.exe"): Error: Error parsing function call.

Line 2776... Variable must be of type "Object".

Line8198 ... Error: Error parsing function call.  

I clicked on a springfiles virus searching for "modensa cot instructions". Doh!

My first clean has the following log. I have cleaned several times since and it says I am clean. But I am still getting lots of redirects and occasional Chrome freezing whilst I am asked to call the Microsoft certified technician.

Thanks in advance.

# AdwCleaner v5.036 - Logfile created 27/02/2016 at 23:10:23
# ...

Hello,

You got the right reaction to ask to your IT support before sharing your bank account.

Do you remember (or still have) the software they use to take control of your computer ?

Can you copy/paste here the AdwCleaner logfile ? (in C:\AdwCleaner\) ?

who were very helpful and said it had been a conflct problem with another application called Weeble.

Was it http://www.weebly.com ?

 

...

I'm not an incredibly experienced user in downloading new applications etc. 

Today (Tuesday 1st March  I was working on a problem with my new (first time) website that I built yesterday using Siteground as the host organisation and Wordpress. I found today that my home page had published to the internet, but not the other pages. I spoke to the tehcnical support people (in Bulgaria ? ) who were...

I'm not an incredibly experienced user in downloading new appications etc. 

Today (Tuesday 1st March  I was working on a problem with my new (first time) website that I built yesterday using Siteground as the hosrt organisaiton and Wordpress. I found today that my home page had published to the internet, but not the other pages. I spoke to the tehcnical support people (in Bugaria ? ) who were ...

Hello,

Sorry for the delay.

We'll try to use MBAM hoping it will remove all elements I found in the logfile. Otherwise, we'll remove them "manually" :

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, clic...

Can you run this specific AdwCleaner version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Just run a scan. Then you will have a file called "generic.log" inside C:\AdwCleaner. Please post it's content on http://pastebin.com/ and give me the link. It will be easier to read than the previous one :-)

Regards

Hello,

Can you run it in debug mode ( Click on "Options" -> "Activate debug mode" ) then run a scan. Even if it crashes, please post the content of the file called "AdwCleaner_dbg_xxx.txt" located under C:\AdwCleaner.

Regards,

Hello,

Can you provide me with AdwCleaner's debug logfile ? Just run AdwCleaner, click on "Options" then "Activate debug mode".

Try running the scan. Even if it does not complete, you should have a file called "AdwCleaner_dbg_xxxx.txt" inside C:\AdwCleaner.

Please post its content in your next reply.

Moreover, do you have this issue only on W10 64b ? Did you try with other versions ?

Regar...