AdwCleaner signature

Hello,

What is your web browser?

Can you share a screenshot of this error?

Thanks,

Hello,

Microsoft Edge is the web browser I used to try to download AdwCleaner multiple times.

I do not actually know how to attach screenshots here, unfortunately.

I've also tried to download it in Google Chrome, but it says that "This app has been blocked for your protection."

When I try to run it, I mean.

You sure you are downloading it from an official source?  https://toolslib.net/downloads/viewdownload/1-adwcleaner/ from here? If yes, there is a slight possibility, that if you have some form of malware, it will prevent you from downloading any cleanup files. If you are able, do a scan with your current anti-virus and anti-malware software and see if that helps you solve the issue.

Hello,

Can you use this tool beforehand, and then retry to start AdwCleaner: https://toolslib.net/downloads/viewdownload/385-avcertclean/ ? (please copy paste the displayed logfile in your next reply)

Thanks,

Hello, 

Here is the logfile that was displayed:

== Scan for security software untrusted certificates | Support: <mailto:untrustedcerts@fr33tux.org> == This software will look for known security vendor certificate in the Windows Untrusted Store and remove the legit ones. This should allow your security software to launch again properly.

========= 03D22C9C66915D58C88912B64C1F984B8344EF09 [!] Found Comodo

[!] Removed

========= 1667908C9E22EFBD0590E088715CC74BE4C60884 [!] Found F-Prot

[!] Removed

========= 2026D13756EB0DB753DF26CB3B7EEBE3E70BB2CF [!] Found G-Data

[!] Removed

========= 31AC96A6C17C425222C46D55C3CCA6BA12E54DAF [!] Found Symantec Corporation

[!] Removed

========= 3353EA609334A9F23A701B9159E30CB6C22D4C59 [!] Found Webroot Inc.

[!] Removed

========= 3850EDD77CC74EC9F4829AE406BBF9C21E0DA87F [!] Found Kaspersky Lab

[!] Removed

========= 4243A03DB4C3C15149CEA8B38EEA1DA4F26BD159 [!] Found PC Tools

[!] Removed

========= 4420C99742DF11DD0795BC15B7B0ABF090DC84DF [!] Found Doctor Web Ltd.

[!] Removed

========= 5240AB5B05D11B37900AC7712A3C6AE42F377C8C [!] Found Check Point Software Technologies Ltd.

[!] Removed

========= 7457A3793086DBB58B3858D6476889E3311E550E [!] Found K7 Computing Pvt Ltd

[!] Removed

========= 775B373B33B9D15B58BC02B184704332B97C3CAF [!] Found McAfee

[!] Removed

========= 88AD5DFE24126872B33175D1778687B642323ACF [!] Found McAfee

[!] Removed

========= 982D98951CF3C0CA2A02814D474A976CBFF6BDB1 [!] Found Safer Networking Ltd.

[!] Removed

========= 9C43F665E690AB4D486D4717B456C5554D4BCEB5 [!] Found ThreatThrack

[!] Removed

========= A1F8DCB086E461E2ABB4B46ADCFA0B48C58B6E99 [!] Found Avira

[!] Removed

========= A59CC32724DD07A6FC33F7806945481A2D13CA2F [!] Found ESET

[!] Removed

========= AD4C5429E10F4FF6C01840C20ABA344D7401209F [!] Found Avast Antivirus

[!] Removed

========= B8EBF0E696AF77F51C96DB4D044586E2F4F8FD84 [!] Found Malwarebytes

[!] Removed

========= D3F78D747E7C5D6D3AE8ABFDDA7522BFB4CBD598 [!] Found Kaspersky Lab

[!] Removed

========= DB77E5CFEC34459146748B667C97B185619251BA [!] Found Avast Antivirus

[!] Removed

========= E513EAB8610CFFD7C87E00BCA15C23AAB407FCEF [!] Found AVG Technologies CZ

[!] Removed

========= F83099622B4A9F72CB5081F742164AD1B8D048C9 [!] Found ESET

Hello,

Great! You should be able to use Malwarebytes and AdwCleaner now.