AdwCleaner 5.037 becomes unresponsive

Hello,

Can you run it in debug mode ( Click on "Options" -> "Activate debug mode" ) then run a scan. Even if it crashes, please post the content of the file called "AdwCleaner_dbg_xxx.txt" located under C:\AdwCleaner.

Regards,

I am not an expert, but I see no problems here :

2016-02-28 20:29:52 : [Notice]        Scan started 2016-02-28 20:29:52 : [Success]        Internet connection is UP 2016-02-28 20:29:53 : [Success]        Loaded C:\Users\Zoran\AppData\Local\Temp\sqlite.dll 2016-02-28 20:29:53 : [Success]        Opened C:\Users\Zoran\AppData\Local\Temp\adwcleaner.db 2016-02-28 20:29:53 : [Success]        Database v2016-02-28.2 2016-02-28 20:29:54 : [Success]        Retrieved 1705 elements from 'chrome_extensions' table 2016-02-28 20:29:54 : [Success]        Retrieved 10 elements from 'chrome_files' table 2016-02-28 20:29:54 : [Success]        Retrieved 1094 elements from 'files' table 2016-02-28 20:29:54 : [Success]        Retrieved 973 elements from 'firefox_extensions' table 2016-02-28 20:29:54 : [Success]        Retrieved 262 elements from 'firefox_files' table 2016-02-28 20:29:54 : [Success]        Retrieved 3494 elements from 'folders' table 2016-02-28 20:29:54 : [Success]        Retrieved 36 elements from 'generic_addlyrics' table 2016-02-28 20:29:54 : [Success]        Retrieved 65 elements from 'generic_appinit' table 2016-02-28 20:29:54 : [Success]        Retrieved 206 elements from 'generic_browsefox' table 2016-02-28 20:29:54 : [Success]        Retrieved 71 elements from 'generic_crossrider' table 2016-02-28 20:29:55 : [Success]        Retrieved 290 elements from 'generic_multiplug' table 2016-02-28 20:29:55 : [Success]        Retrieved 159 elements from 'generic_mywebsearch' table 2016-02-28 20:29:55 : [Success]        Retrieved 24 elements from 'generic_vitruvian' table 2016-02-28 20:29:55 : [Success]        Retrieved 373 elements from 'registry_classes' table 2016-02-28 20:29:55 : [Success]        Retrieved 21 elements from 'registry_dns' table 2016-02-28 20:29:55 : [Success]        Retrieved 84 elements from 'registry_firewallpolicy' table 2016-02-28 20:29:56 : [Success]        Retrieved 6920 elements from 'registry_guid' table 2016-02-28 20:29:56 : [Success]        Retrieved 715 elements from 'registry_other' table 2016-02-28 20:29:56 : [Success]        Retrieved 770 elements from 'registry_productids' table 2016-02-28 20:29:56 : [Success]        Retrieved 614 elements from 'registry_run' table 2016-02-28 20:29:56 : [Success]        Retrieved 866 elements from 'services' table 2016-02-28 20:29:57 : [Success]        Retrieved 3197 elements from 'softwares' table 2016-02-28 20:29:57 : [Success]        Retrieved 979 elements from 'tasks' table 2016-02-28 20:29:57 : [Success]        Retrieved 465 elements from 'urls' table 2016-02-28 20:29:57 : [Success]        Retrieved 16 elements from 'whitelist_firefox' table 2016-02-28 20:29:57 : [Success]        Retrieved 55 elements from 'whitelist_processes' table 2016-02-28 20:29:57 : [Notice]        Closed C:\Users\Zoran\AppData\Local\Temp\adwcleaner.db 2016-02-28 20:29:57 : [Notice]        Unloaded C:\Users\Zoran\AppData\Local\Temp\sqlite.dll 2016-02-28 20:29:57 : [Success]        Retrieved 1 users 2016-02-28 20:29:57 : [Notice]        User #1 : Zoran 2016-02-28 20:29:57 : [Success]        Retrieved 3 firefox profiles 2016-02-28 20:29:57 : [Success]        Retrieved 0 chrome profiles 2016-02-28 20:29:57 : [Success]        Retrieved 36 global paths 2016-02-28 20:29:57 : [Success]        Retrieved 6 shortcut paths

Thanks.

Can you run this specific AdwCleaner version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Just run a scan. Then you will have a file called "generic.log" inside C:\AdwCleaner. Please post it's content on http://pastebin.com/ and give me the link. It will be easier to read than the previous one :-)

Regards

generic.log

http://pastebin.com/H7VZjcuB

It becomes unresponsive during 'Searching for generic elements'.

Ok I know where is the problem :-)

Can you download the previous version again? I updated it. Delete the file "generic.log" before running it. Then do a scan, and post the content of the new generic.log file which will be created ( pastebin link )

Thanks.

New generic.log

http://pastebin.com/s2znVQeD

Thanks.

Ok, thanks. Can you re-download again the same version? Just run it and tell me if you still have the issue.

Still unresponsive and generic.log is the same as the first one.

Can you try again and send me generic.log content ?

generic.log

http://pastebin.com/tXLMXumD

Ok. It should be fixed if you try again with this version

Thanks. It is working fine. Should I wait for you to update official version or I can use this version ?

I also updated official version so you shouldn't have this issue if you re-download AdwCleaner from Toolslib or BleepingComputer.