Thanks.
So I definitely don't see anything which would cause a bug during the login..
Can you boot in safe-mode and tr to login there. Does it work ?
Thanks.
So I definitely don't see anything which would cause a bug during the login..
Can you boot in safe-mode and tr to login there. Does it work ?
Hello,
Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.
Also, can you provide me the scan logfile ?
1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?
nellatap, 2016-07-10 06:58:48 (UTC)
Yes, AdwCleaner scans services, file...
Hello!
Thank you for updating QuickDiag, however the problem still persists, even in Safe Mode.
Now, the error message is this: "Line 7936 (File "C:\Users\TMA\Downloads\quickdiag_2_21.06.2016.2.exe"): Error: The requested action with this object has failed."
The problem file is still the same: C:\Windows\Installer\3ef7a91.msi
I have tried running QuickDiag from Windows Explorer/Administrat...
Hello!
Yes, I stop my protections with the use of QuickDiag. I have Emsisoft Anti-Malware. I even uninstalled EAM, but the error persists. In Safe Mode the error persists too.
Regards,
midimusicman79
Hello
As it's asked, do you stop your protections with the use of QuickDiag ? ( in safemode Avast works too if you have it )
Best Regards, g3n-h@ckm@n
Bonjour,
Très étrange. En décochant l'intégralité des éléments trouvés et en lançant le nettoyage, est-ce qu'il arrive au bout ? (Vous pouvez activer l'option "Activer le mode debug" pour avoir plus d'informations et le rapport associé).
Merci,
Bonjour,
Ok. Pouvez-vous relancer AdwCleaner en mode Scan uniquement ?
Merci,
Bonjour,
J'ai fait le ADWCLEANER avec Option "Activer le mode débogage" + analyse + demande de rapport + nettoyage et....
Blocage de l'ordi... Attente 30 minutes et rien donc fermeture forcée.
J'ai juste pu récupérer ça (avec une ligne qui revient 2 x...:
***** [ Registre ] *****
Clé trouvée : HKU\S-1-5-21-3377673242-542393793-3397585012-1000\Software\Microsoft\Internet Explorer\SearchScop...
Bonjour,
Pouvez-vous relancer AdwCleaner, cliquez sur "Options" et cochez "Activer le mode debug".
Ensuite, lancez le scan puis le nettoyage.
Si l'ordinateur freeze, relancez-le manuellement..
Ensuite, copiez/collez ici l'intégralité des rapports dans "C:\AdwCleaner" (celui de la dernière analyse, du dernier nettoyage, et celui contenant "debug" en nom de fichier).
Merci pour votre patienc...
Hello,
Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, you should get a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log - can you copy/paste it here when it freezes ?
Regards,