Search

Hi, I had the same problem, it would do a scan and then when I would clean it would stop right away and say Caught and some other things can't think of offhand but it would not let me x it out and would have to minimize it and then right click to close window.  That was from the time it went from 7.0.0 to the 7.0.1.  I know it changes after a few weeks or so so I have been checking every few da...

Hi,

Just a quick intel, the version described above won't be up-to-date in term of detections.

Regards.

I guess, i found out, where the error came from.  After the scan has finished, following screen can be seen:

http://abload.de/image.php?img=2017-08-01_123851thsvf.png

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...

Greetings,

Before doing what is described above by JoshRoss, please try the following manipulation:

1. Activate the debug mode (go to Tools > Options > tick "debug")
2. Then, do a scan and a clean to trigger the crash
3. Finally, please share the file C:\AdwCleaner\AdwCleaner_Debug.log in your next answer

Thanks!

Tried pasting screen shot but an error occurred. What is the method for sharing screenshot

Hello,

1. Download FRST 
2. Download fixlist.txt file and save it to the Desktop.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

Run FRST/FRST64 and press the...

Hello,

Wth Win 7 the tools/options window which opens does not have an Okay or reset button

Can you share a screenshot showing this?

Hello,

A screenshot for the record:

JoshRoss: You're right and it's a bit tricky to correctly handle, but we'll try for the next release.

Best regards,

Greetings,

Can you share a link/screenshot of this issue?

Thanks!

as i've described above when the tool discover up to 160 objects..and you admit it was a bug due to its young age..,i have only the possibility to -delete-...after it at the restart i opened yr tool gui and in the tab tools-quarantine- ther window that opened was totally blank..empty without any object of the 162 deleted...

but if i go to the -quarantine- folder in the directory of yr prog  i ...