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Ran the tool, generated the report, becuase I have no French knowledge, guessed by dropping it to the blue square.

You gave me the AdwCleaner report, but not the ZHPDiag one, can you follow the previous instructions concerning ZHPDiag to get the report and give it to me ?

Attachedt is report.

OK, now can you follow the previous instructions concerning a scan with ZHPDiag ?

The Cleaning Report:

# AdwCleaner v5.022 - Logfile created 24/11/2015 at 15:49:43
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] ...

Hello,

All theses entries are about : toolbars, extensions and potentially unwanted programs.

You can remove them all by launching again AdwCleaner and choosing the cleaning button.

Can you then post here the cleanning report ?

As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :

• Download ZHPDiag from Nicolas on h...

Hello,

Unfortunately, I'm quite pessimistic..

1. What exact error message are you receiving while you try to log-in?
2. Are you logging-in using Microsoft User account or Local User account?

Did you already reboot your computer ?

Regards,

Hello,

Can you share the whole logfile(s) showing these AOL entries ?

Regards,

Here's the logfile

# AdwCleaner v5.022 - Logfile created 23/11/2015 at 16:08:08
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****
...

I use AdwCleaner on a lot of home computers, and they invariably are using AOL. AdwCleaner seems to think the AOL toolbar is malicious along with a bunch of registry entries pertaining to AOL. Perhaps I'm wrong, but I don't think this is true. I'd like to request that you add an option to ignore AOL so that the install of AOL does not get corrupted by deleting parts of it.

Thank You!

Harry...