Could you try restarting your PC in safe mode with networking, install Malwarebytes, do a full scan with them and then attempt to scan with AdwCleaner.
Before that, you could also use RKill to kill any malicious software before using anti-malware. Let me know if this helps.
Hello,
these findings belong to Norton Safe Search.
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
PUP.Adware.Heuristic, syncagentsrv
***** [ Folders ] *****
PUP.Adware.Heuris...
Beta version still detects the second result (as the regular version), as well as new entries...
Here's the log.
# AdwCleaner 7.0.1.0 - Logfile created on Fri Jul 28 06:51:31 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-27-2017.2 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious service...
I still get the same problem it scans the computer but then when I asked it to clean it get one third through then I get this message.
"A problem caused the program to stop working correctly windows will close the problem and notify you if a solution is available"
I get this in the cleanup mode
Before I had no problem with your software everything worked great think you have updated your sof...
Hi just to report that this detection:
***** [ Registry ] *****
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
is actually a SpyBot S&D immunization entry. tried and tested a few times by removing it rebooting and opening up SpyBot S&D
and it appears to take away one of the immunization entries, meaning you have to imm...
Could be a delayed update. Sometimes, if you haven't restart your PC for long enough or have software in some specific environments, it can cause issues with the update. (Not sure or confirmed about this, just theorizing)
Particular install features, Failure to detect exe, inability to identify application install folder. The program is crashing at 90% when scanning. One such example: https://www.bleepingcomputer.com/forums/t/652195/strange-pc-behavior-w-adwcleaner-7000exe/#entry4293511
I do not have other forum links at hand, but when I have time to go through them, I will be sure to keep you updated.
By the...
Not in particular. I was surfing other forums, Norton, Kaspersky and in general tech and cyber security forums, and a lot of people have installation issues. Even when downloading from your website and official sources. I have also read plenty of entries in this forum about people not being able to install the software properly
As for 3rd Party providers FileHippo??? uptodown? Cnet? Toms guide...
If they weren't detected as major threats or some form of issues you should be good to go. AdwCleaner should clean up any actually malicious software, but other than that, you don't need to worry. If you want, you can do a full thorough system scan just in case. Avast full scan. Mbam, AdwCleaner and Hitman Pro, additionally use CCleaner to clean up your registry and cache files and you are set!
Well.... My previous solution in Windows "Safe mode with networking" should help you out if you haven't done that. Alternatively, you could try using RKill to kill malicious software first. Then remove the identified files manually, afterward do a thorough scan with Malwarebytes, AdwCleaner, and HitmanPro. This should definitely yield some results.
