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Hi Chapi

Sorry about my confusing words, here's the ZHFixReport (1):

Script ZHPFix P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44} HKCU\SOFTWARE...

Here's the original script:

Script ZHPFix
P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi
HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig
O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44}
HKCU\SOFTWARE\DriverSupport
O43 - CFD: 21/11/2015 - []...

Hi from France :)

We will use ZHPFix, another tool from Nicolas Coolman, in order to remove what remains of those softwares and the little thing AdwCleaner missed.

• Go on the download page of ZhpFix, click on the blue button "Download Now".
• Save the file where do you want and launch it with right click : "launch as administrator".
• Follow the instructions during the installation.
• Then click ...

Hello from Canada,

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

• BankId: keeper
• Turbo Tax ( 2010 2013 2014): keeper
• Quick Tax: keeper
• Memorex exPressit Label Design Studio: keeper
• arcadeparlorconfig: definetly remove Spying!!

You also have some uncommon Firefox's extensions such as video download...

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

• BankId
• Turbo Tax ( 2010 2013 2014)
• Quick Tax
• Memorex exPressit Label Design Studio
• arcadeparlorconfig

You also have some uncommon Firefox's extensions such as video downloader, a new theme... Do you want them ?

You have a lot of security software. Some...

Hello,

All theses entries are about : toolbars, extensions and potentially unwanted programs.

You can remove them all by launching again AdwCleaner and choosing the cleaning button.

Can you then post here the cleanning report ?

As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :

• Download ZHPDiag from Nicolas on h...

Chapi,   OK. Thanks for helping me. I deleted all the toolbars and unwanted extensions ADW detected. All looks good so far.

Hello,

An administrator of the forum just forward me your message containing the log file. I understand your fears, but in that case, they are not founded. The developpers of the softwares that we use for curing computers on forum are conceived to be respectful of the user privacy. The only potentially private datas are : the name of the user, of the computer and a list of the software that yo...

Hello,

• Have you tried to remove it manually from the chrome panel ? You can find it with : More Tools > Extensions or directly by copying this in your search bar : chrome://extensions/ There you should find the extension, and you might be able to disable it.
• I don't know if you use chrome's synchrnonization, but it might be the reason why after each installation, those extensions comes back. ...

# AdwCleaner v4.109 - Rapport créé le 22/11/2015 à 16:18:45
# Mis à jour le 24/01/2015 par Xplode
# Database : 2015-11-19.4 [Live]
# Système d'exploitation : Windows 7 Home Premium Service Pack 1 (64 bits)
# Nom d'utilisateur : jean - JEAN-PC
# Exécuté depuis : C:\Users\jean\Desktop\adwcleaner_4.109.exe
# Option : Nettoyer

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