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Amazing, thanks for the feedback!

Soon ;-)

Hello,

Can you launch AdwCleaner, click on Tools > Options. In the "Mode" section, ensure "debug" is selected.

Then, do a scan and a clean. When the freeze occurs, reboot and share the logfile in C:\AdwCleaner\AdwCleaner_Debug.log.

Thanks!

Ok Destrio5, how do I go about do that? Google search has not been kind to me.

Hi,

Try to use AdwCleaner in Windows safe mode.

I try to oen ADW and get "unspecified error"

HELP!?!

Basically I picked up a nasty piece of malware a while ago. I downloaded this to get rid of it. Yet every time I clicked on clean, to get rid of all that junk, the program says its not responding, then my entire pc freezes, prompting me to restart. I have disabled both my antivirus and firewall while running the program.

Today I downloaded malwareadwcleaner. Now on my computer files I do not see any  files by that name. What  are the file names of this software that resides on my file list to indicate that the program has been properly downloaded?

I downloade malwarebytes adwcleaner today. After downloading I was prompted to click on logfiles. I did so but nothing happened and I could not proceed.  Why did that happen and whar does that mean?

Parfait,

Essayez de désactiver la protection residente de Panda Cloud puis :

• Vous pouvez relancer AdwCleaner et cette fois-ci lancez le nettoyage. Partagez-moi le rapport généré dans votre prochaine réponse.
• Ensuite, pouvez-vous lancez une nouvelle analyse avec Malwarebytes ? Partagez-moi aussi le rapport généré dans votre prochaine réponse.

Merci.