1) It this file known to you?
C:\IORRT\IORRT.batThere is nothing any suspicious, please clean some trace.
2) Using ClearLNK tool repair following links and attach tool's report to your message.
C:\Users\Vaishnavi\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\9690809c1adfae92\user0 - Chrome.lnk
C:\Users\Vaishnavi\AppData\Roaming\Microsoft\Intern...Vaishnavi,
Download Autologger, unzip it to the Desktop, run and follow the instructions. Please host archive the CollectionLog on Up2Share and share the generated link.
I'm still having problems with Firefox, I think there's some URL malware that keeps infecting the shortcuts.
I uninstalled Firefox, deleted those folders causing problems ( C:\Users\Vaishnavi\AppData\Local\Firefox ) but still my shorcuts get infected with "www.qtipr.com". This doesn't just happen on startup. I have manually fixed the Target of the shortcuts but still after like an hour it gets...
IT WORKED!!!
Thanks a lot. It completed the cleaning and rebooted.
Here's the log file: https://up2sha.re/file?f=Yq8OSrWpA6Kg
What about the folder I unchecked? Is it gonna cause any problems? (It was " C:\Users\Vaishnavi\AppData\Local\Firefox " when I scanned it)
Thanks again, had been trying to get rid of the malware for ages, helped me out a lot!
Hello,
Can you please try to uncheck the following element (in the folders tab) and then press the clean button.
Please, tell me what happens.
Regards.