I've used AdwCleaner 7.0.2.0 BETA2 on my PC (Windows 10 Pro x64) and I've encountered no problem with (except the alert box about outdated (beta) version you've just to cancel and "Quarantine bug").
Are you sure of integrity of binary file you've downloaded? MD5 checksum correct value for v7.0.2.0 beta2 must be: ce116e89dfb4b0df2a4128b0f8470e36
If the downloaded file is good, perhaps AdwClean...
After the posted logs, can you try launching the application in "Safe Mode" see if it works then? If it does, try to do a scan with both software.
# AdwCleaner 7.0.1.0 - Logfile created on Fri Aug 04 17:28:24 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-31-2017.1 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
PUP.Adware.Heuristic, C:\ProgramData\{057DC76A-EA02-4CB2-AD10-10F4D94320D6} PUP.Adwa...
I have a Dell laptop running Windows 7. I picked up something (I suspect a Firefox update). Now Malwarebytes will not open. I uninstalled it, then downloaded and installed it again as well as Adwcleaner. Neither one will open. Malwarebytes shows in the tray but that is it. All executables show no errors. They just will not start. All of this started this morning (8/3/2017). I have noti...
Could you define the nature of the pop-up? Is it in the browser? On the desktop? through certain applications? When did the issue start happening? (Please answer these before continuing the read)
Since I am not certain about how it manifests, I can only offer a general thorough PC clean-up. The following steps should help you remove the issues, but make sure to post MBAM and ADW logs after sca...
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 15:47:07 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-31-2017.1 # Running on Windows 7 Professional (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
PUP.Optional.Legacy, C:\Users\Sasa\AppData\Roaming\Wise Euask
***** [ Files ]...
I guess, i found out, where the error came from. After the scan has finished, following screen can be seen:
http://abload.de/image.php?img=2017-08-01_123851thsvf.png
Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...
Pretty much a great option. The problem is, even with anti-virus or anti-malware on phones, it still is not enough as phones are more complicated to detect issues on.
