Hey,
I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:
2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....
I guess, i found out, where the error came from. After the scan has finished, following screen can be seen:
http://abload.de/image.php?img=2017-08-01_123851thsvf.png
Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...
Thank you for reply,
i used both, 7.0.0.0 & 7.0.1.0 and always the same popup
Best regards
Hello,
during the deletion process of PUP's ADW stops working with following error message
http://abload.de/image.php?img=2017-08-01_103300c6sip.jpg
Windows system has to be restarted again, nothing will be deleted by ADW.
Hello,
these findings belong to Norton Safe Search.
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
PUP.Adware.Heuristic, syncagentsrv
***** [ Folders ] *****
PUP.Adware.Heuris...
Not sure, it seems like lately a lot of people are experiencing crashes on older systems. Windows 10 doesn't have issues as far as I am aware. But it's not about Win10. Could you try running a beta version and see if that helps? Just click on the beta, choose the latest version, download and run. Keep us updated.
I tried running ADW Cleaner but it stops / freezes and I have to use the task manager to close it down.
Want to attach image of pop up window but do not know how to attach to this post.
Does anyone have any ideas as to what the reason could be?
I am running Windows 7 Pro. 64bit
Beta version still detects the second result (as the regular version), as well as new entries...
Here's the log.
# AdwCleaner 7.0.1.0 - Logfile created on Fri Jul 28 06:51:31 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-27-2017.2 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious service...
Bonjour,
Même chose chez moi. Depuis 15 jours.
Windows 7 pro 64 bits.
I still get the same problem it scans the computer but then when I asked it to clean it get one third through then I get this message.
"A problem caused the program to stop working correctly windows will close the problem and notify you if a solution is available"
I get this in the cleanup mode
Before I had no problem with your software everything worked great think you have updated your sof...
