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Hello,

Can you give me the steps to reproduce this issue?

• What web browser / version ;
• With or without download manager, etc..

Thanks.

Hello,

This issue should now be resolved. Can you confirm?

Thanks.

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cocochepeau, 2018-02-26 13:47:00 (UTC)

Wow! It's even worse now!

1. Download manager (with 2 threads and above) now brings errors that file has changed after few seconds of downloading. When I click 'download anyway' same happens few seconds later.

2. When I click link 'Click here if download didn't start' I see this err...

Hello,

Sorry for the late answer.

Indeed, Auslogics is considered as PUP by AdwCleaner. Did you manage to run the cleaning process?

Greetings,

The issue with download managers is known and will be resolved at the end of the week. In the meantime, please avoid using any download manager while downloading AdwCleaner - it should then work as expected.

To be more precise, this is related to parallel download feature (in Chrome, since version 64) and some other download managers.

Sorry for the inconvenience.

Regards.

Some strange thing is going on when I try to download ADWCleaner 7.0.8 I assume it is on my side but please confirm. Most of the time downloaded file is corrupted with wrong checksums. It was 100% always corrupted when downloaded with Download Master (download manager) until I finally set option of "download files in 1 thread" AND it must not rename a file at the end if already same named file ...

Au début, au passage à l'analyse heuristique

Je voulais dire, est-ce qu'AdwCleaner cesse de fonctionner lors d'une analyse ou d'un nettoyage ?

Hello,

I've a couple of questions regarding the download issues.

1. What's your web browser (and is it up-to-date)?
2. Are you using a download manager?

Thanks.

Bonjour,

Pouvez-vous tenter en mode debug ? (Cochez la case debug mode dans les options d'AdwCleaner, puis effectuez une analyse/nettoyage normalement, jusqu'à ce que l'application crash).

Ensuite, vous aurez simplement à me partager le debug log (C:\AdwCleaner\AdwCleaner_Debug.log) via Up2Sha.re.

Cordialement.

I have tried several times to run AdwCleaner 7.0.6.0 on my laptop but it continues to stop during Heuristic analysis while doing a scan and windows closes the program.  I am running a Windows 10 Home (1709) OS on a Dell Inspiron laptop.  Any Help would be greatly appreciated.

Thanks, Peter