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Hello,

Does the crash occur even with no options checked in Tools > Options?

Hello,

Can you see from the Debug log what exactly the problem is?

In my first scan found Adwcleaner the next problems...

***** [ Registry ] ***** Key Found:  KLM\SOFTWARE\CLASSES\APPID\{93469602-4134-4012-A6BC-3E73B9855F90} Key Found:  KLM\SOFTWARE\CLASSES\APPID\WinZipSmartMonitorService.exe  

No i do a new scan and nothing was found! But any time when i click on CLEAN in Adwcleaner, fr...

Hello,

Can you redo a scan, and share me the generated logfile?

Thanks,

No sorry i have it delete. I have a Debug scanfile and here are the link...

https://up2sha.re/file?f=J6370FEPEoff

Best regards!

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

ADWCleaner can't remove and delete it when i click on the button CLEAN! And ADW Cleaner versions crasht any time and my pc (Win10 x64) freeze every time when I click on CLEAN. Please, fix this errors and bugs so soon as possible!!

I have the same problem with this two keys!

***** [ Registry ] *****

Key Found:  KLM\SOFTWARE\CLASSES\APPID\{93469602-4134-4012-A6BC-3E73B9855F90}

Key Found:  KLM\SOFTWARE\CLASSES\APPID\WinZipSmartMonitorService.exe  

But ADWCleaner can't remove and delete it! And ADW Cleaner last versions crasht any time and my pc (Win10 x64) freeze every time when I click on CLEAN. Please, fix this ...

Hello,

Fixlog:

Fix result of Farbar Recovery Scan Tool (x64) Version: 23-11-2016 Ran by M2-1900 (26-11-2016 08:42:31) Run:1 Running from C:\Users\M2-1900\Downloads Loaded Profiles: M2-1900 (Available Profiles: M2-1900) Boot Mode: Normal ==============================================

fixlist content: ***************** CloseProcesses: R1 UCGuard; C:\WINDOWS\System32\DRIVERS\ucguard.sys [81792 ...

Bonjour,

Ok. Pouvez-vous utiliser FRST?

• Téléchargez FRST;
• Effectuez un clique-droit sur le fichier téléchargé, puis "Exécuter en tant qu'administrateur";
• Cliquez sur le bouton "Scan";
• Un rapport est sauvegardé, il se nomme "FRST.txt" et quelques informations supplémentaires sont proposées dans le fichier "Addition.txt";

Merci,

Thanks.

To remove the remaining service, can you do the following?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Thanks,