why couln't remove 'albireo"

i already use adwcleaner to remove some malware, it couldnt remove albireo from firefox. thanks.. sorry for my bad english

Re: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

Hello,

It's linked to Norton Antivirus.. It's a very tendancious case : Ask is usually considered as PUP and is removed by nearly all security software. Here, it's included in Norton AV so considered as "safe"..

You can ignore this detection, we may remove it or not in the next days.

Springiles / esurf.biz adware

I clicked on a springfiles virus searching for "modensa cot instructions". Doh!

My first clean has the following log. I have cleaned several times since and it says I am clean. But I am still getting lots of redirects and occasional Chrome freezing whilst I am asked to call the Microsoft certified technician.

Thanks in advance.

# AdwCleaner v5.036 - Logfile created 27/02/2016 at 23:10:23
# ...

Re: Unable to remove some adware

Hello,

Sorry for the delay.

We'll try to use MBAM hoping it will remove all elements I found in the logfile. Otherwise, we'll remove them "manually" :

 

 

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, clic...

Re: Missed remnants

on AdwCleaner by ****

Many people use AdwCleaner on their own too, but ok, this is your decision.

 

Please also remove the space before colons in the logfiles if possible.  

Re: Missed remnants

Hello,

I think it's better to keep "Uninstall" since the button is inside AdwCleaner's GUI. It's not like in the add/remove programs where it will be relevant to have "Uninstall AdwCleaner" 

Your corrections will be added in v5.037.

Regards

Re: Mon ordinateur devient Fou !!! :( :(

Hello fr33tux

 La DEFRAGMENTATION  DU Disk Dur C\ EST FINIE  (il  est encore  fragmenté  à 4%) , duré 2jours et quelques  heures (je n'ai pas pris le temps de défragmenter la partition D\  , l'ordinateur portable est plus  vif ,  la  sourie  tactile  fonctionnait   même  tout  à l'heure ,  mais  ce  n'est  plus  le  cas mainternant,  j'ai  aussi  désisntallé  ESET Online Scanner v3 , 360 TOTAL...

Re: Unable to remove some adware

on Disinfection by ****

THe developer is looking at the bug.

In the meantime, we'll use FRST :

  1. Download FRST
  2. Right-click on the file -> "Execute as Administrator"
  3. Click on the "Scan" button
  4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  5. Please host them on Up2Share and share the generated links.

Regards,


fr33tux, 2016-02-24 12:37:37 (UTC)

https://up2sha.re/file?f=mdGvciFR...

Re: Unable to remove some adware

THe developer is looking at the bug.

In the meantime, we'll use FRST :

  1. Download FRST
  2. Right-click on the file -> "Execute as Administrator"
  3. Click on the "Scan" button
  4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  5. Please host them on Up2Share and share the generated links.

Regards,

Re: Unable to remove some adware

on AdwCleaner by ****

Hello,

I'm waiting a feedback from the developer.. Sorry for the bug.


fr33tux, 2016-02-24 10:17:19 (UTC)

Its is ok since i have waited long for the solution. Just wondering, i ever try to find the registry of hao123 and deleted it, at first it was on both firefox and chrome, then after my effort only manage to clear chrome one.