Re: AdwCleaner stops working!

Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.


OB1947D, 2017-08-01 13:34:02 (UTC)

Hello,

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file ...

Re: Error ADW 7.0.1.0

Thanks.

Just to keep you posted - We're actively working on it!

Re: My AdwCleaner has a problem

Hello,

I'm working on it and try to address this asap. I'll keep you posted.

Re: Adwcleaner Error new Version

Hello,

Can you explain what problem does this relate to?

Adwcleaner Error new Version

Hey,

I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:

2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....

Re: Crash when scanning

Hello.

This version works. Thank you

Re: adwcleaner_7.0.0.0

I had the same problem, what I did was delete the old version and then re-downloaded from the link above. When you get the verse above window saying it is out of date cancel that. Then you need to look in when finished scanning before you start cleaning. On click the first pup, then you need to let it clean. I hope this will help you.

Re: AdwCleaner stops working!

Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.

Re: Error ADW 7.0.1.0

Hey,

I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:

2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....

Re: My AdwCleaner has a problem

Oh! As your advice, I did it, and AdwCleaner worked OK. Thank you very much, Mr.Developer!  (I don't know how to share the file "AdwCleaner_Debug.log" to Forum). Sorry.