Re: Adwcleaner bloqué a "analyse des navigateurs"

Bonjour, 

je précise il y a un message d'erreur qui arrive et en appuyant sur ok ferme le programme .

le rapport complet :

2016-10-22 12:13:53 :     INFO    [main] - >>>> STARTING <<<< 2016-10-22 12:13:53 :     INFO    [main] - Version: 6.030 2016-10-22 12:13:53 :     INFO    [main] - RAM Usage: 41 2016-10-22 12:13:53 :     INFO    [main] - OS: WIN_10  X64 2016-10-22 12:13:53 :     <INFO>  ...

Re: Adwcleaner freezes while cleaning.

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

Re: Adwcleaner bloqué a "analyse des navigateurs"

Merci de vôtre réponse .

voici le rapport :

2016-10-22 12:13:53 :     INFO    [main] - >>>> STARTING <<<< 2016-10-22 12:13:53 :     INFO    [main] - Version: 6.030 2016-10-22 12:13:53 :     INFO    [main] - RAM Usage: 41 2016-10-22 12:13:53 :     INFO    [main] - OS: WIN_10  X64 2016-10-22 12:13:53 :     <INFO>    [main.language] - Checking the language 2016-10-22 12:13:53 :     <INFO>    [m...

Adwcleaner freezes while cleaning.

I'm using Adwcleaner 6.030 on windows 10. I manage to scan without any problem, but then while cleaning the files the program just freezes and doesnt respond. I can't get rid of this virus like this.

Re: adwcleaner not able to remove jhdbca

 Sorry Administrator, please find attached again.

Though it says deleted, but it always there when I scan it again and again.

Thank you.

# AdwCleaner v6.030 - Logfile created 22/10/2016 at 18:13:41
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-10-22.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Robin
# Running from : C:\Users\Robin\Downloads\downloads\adwcl...

Re: adwcleaner not able to remove jhdbca

Thank you but this is not what I was expecting.

Can you please share the cleaning logfile? Please, do as follow:

  • Launch AdwCleaner;
  • Click on "Logfile" button;
  • Navigate to "Clean" tab and then double-click on the most recent entry from the list;
  • Finally, copy/past its content in your next answer.

Thanks again!

Regards.

Re: bugfixxer binessentials wininfos winessential

Greetings,

Sorry for the late answer.

Firstly, I'll need you to run a scan with AdwCleaner:

  • Download AdwCleaner from here: https://toolslib.net/downloads/viewdownload/1-adwcleaner/
  • Launch it and then click on "Scan" button;
  • At the end of the scan, a logfile will be generated;
  • Please, click on "Logfile" button;
  • Then, double-click on the most recent entry from the list and past its content...

Re: adwcleaner not able to remove jhdbca

 Thank you and please find the logfile as requested.

# AdwCleaner v6.030 - Logfile created 22/10/2016 at 17:30:02
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-10-22.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Robin 
# Running from : C:\Users\Robin\Downloads\downloads\adwcleaner_6.030.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support



****...

Re: Adwcleaner Bericht

Hello,

I'll answer in english, please tell me if this is a problem.

Can you please share the full scan logfile generated by AdwCleaner? To do so, launch AdwCleaner and then click on "Logfile" button. You should then be able to find the needed logfile.

Thank you.

Regards.

Re: adwcleaner not able to remove jhdbca

Greetings,

Can you please share the full cleaning logfile? Thanks.

Regards.