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Hi,

Can someone pls help me to recover one of the folder that has been deleted by ADWCleaner ? I am freaking out now since it is my important work folder.

Pls help me to recover the file.

Thank you.

Re: ADWCleaner deleted my important folder

Greetings grynfindore,

you should be able to recover deleted files thanks to the Quarantine. Here is how to use it :

  • On the top menu, click on Tools > Quarantine manager;
  • Every deleted elements are moved to the quarantine. They can be restored if necessary. Click on Restore will restore checked elements.

Regards.

Re: ADWCleaner deleted my important folder

Thank you for your email.

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application. Then I tried Tools - Quanrantine Manager. I picked the file and clicked Restore but nothing happened. Does it mean it has been lost forever ?

I am freaking out now since it has been my work folder. Is there any other way to restore it ?

Thanks.

Re: ADWCleaner deleted my important folder

Hello,

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application.


grynfindore, 2015-11-11 17:06:51 (UTC)

Is that occurred when you launched the Cleaning process ?

Did you find your missing work folder on the quarantine manager ? Can you tell me its name and where it was located ?

Also, could you upload the quarantine.log file stored into C:\AdwCleaner\ ?

Regards.

Re: ADWCleaner deleted my important folder

Hello,

it has been 6 days and no answer yet, is everything okay ? :)

Regards.