After the scan was complete, i click the clean button then it freezes and i get no response from the program nor my computer. I would have to restart my computer by holding down the power to get it to work.

Re: Adwcleaner freeze when cleaning

Hello,

Can you share the scan logfile? Usually from C:\AdwCLeaner.

Thanks,

Re: Adwcleaner freeze when cleaning

# AdwCleaner v6.046 - Logfile created 14/05/2017 at 10:24:09 # Updated on 24/04/2017 by Malwarebytes # Database : 2017-05-14.1 [Server] # Operating System : Windows 7 Ultimate Service Pack 1 (X64) # Username : iQuang - IQUANG-PC # Running from : D:\Downloads\adwcleaner_6.046.exe # Mode: Scan # Support : https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious keys found.

***** [ Shortcuts ] *****

No infected shortcut found.

***** [ Scheduled Tasks ] *****

Task Found:  DRIVERTOOLKIT AUTORUN

***** [ Registry ] *****

Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\.acelive Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\.acemedia Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\.acestream Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\.tslive Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\acestream Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\AceStream.CDAudio Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\AceStream.DVDMovie Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\AceStream.file Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\AceStream.OPENFolder Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\AceStream.SVCDMovie Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Classes\AceStream.VCDMovie Key Found:  HKCU\Software\Classes\.acelive Key Found:  HKCU\Software\Classes\.acemedia Key Found:  HKCU\Software\Classes\.acestream Key Found:  HKCU\Software\Classes\.tslive Key Found:  HKCU\Software\Classes\acestream Key Found:  HKCU\Software\Classes\AceStream.CDAudio Key Found:  HKCU\Software\Classes\AceStream.DVDMovie Key Found:  HKCU\Software\Classes\AceStream.file Key Found:  HKCU\Software\Classes\AceStream.OPENFolder Key Found:  HKCU\Software\Classes\AceStream.SVCDMovie Key Found:  HKCU\Software\Classes\AceStream.VCDMovie Key Found:  HKLM\SOFTWARE\Classes\.acestream Key Found:  HKLM\SOFTWARE\Classes\OCComSDK.ComSDK Key Found:  HKLM\SOFTWARE\Classes\OCComSDK.ComSDK.1 Key Found:  [x64] HKCU\Software\Classes\.acelive Key Found:  [x64] HKCU\Software\Classes\.acemedia Key Found:  [x64] HKCU\Software\Classes\.acestream Key Found:  [x64] HKCU\Software\Classes\.tslive Key Found:  [x64] HKCU\Software\Classes\acestream Key Found:  [x64] HKCU\Software\Classes\AceStream.CDAudio Key Found:  [x64] HKCU\Software\Classes\AceStream.DVDMovie Key Found:  [x64] HKCU\Software\Classes\AceStream.file Key Found:  [x64] HKCU\Software\Classes\AceStream.OPENFolder Key Found:  [x64] HKCU\Software\Classes\AceStream.SVCDMovie Key Found:  [x64] HKCU\Software\Classes\AceStream.VCDMovie Key Found:  [x64] HKLM\SOFTWARE\Classes\.acestream Key Found:  [x64] HKLM\SOFTWARE\Classes\OCComSDK.ComSDK Key Found:  [x64] HKLM\SOFTWARE\Classes\OCComSDK.ComSDK.1 Key Found:  HKLM\SOFTWARE\Classes\CLSID\{79690976-ED6E-403C-BBBA-F8928B5EDE17} Key Found:  HKLM\SOFTWARE\Classes\CLSID\{B9D64D3B-BE75-4FA2-B94A-C4AE772A0146} Key Found:  HKLM\SOFTWARE\Classes\Interface\{FA7B2795-C0C8-4A58-8672-3F8D80CC0270} Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\AceStream Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\DriverToolkit Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\DriverTuner Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\DriverTuner_Init Key Found:  HKCU\Software\AceStream Key Found:  HKCU\Software\DriverToolkit Key Found:  HKCU\Software\DriverTuner Key Found:  HKCU\Software\DriverTuner_Init Key Found:  HKLM\SOFTWARE\Microsoft\DevDiv Key Found:  [x64] HKCU\Software\AceStream Key Found:  [x64] HKCU\Software\DriverToolkit Key Found:  [x64] HKCU\Software\DriverTuner Key Found:  [x64] HKCU\Software\DriverTuner_Init Key Found:  [x64] HKLM\SOFTWARE\Microsoft\DevDiv Data Found:  [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page] - hxxps://us.search.yahoo.com/yhs/web?hspart=iry&hsimp=yhs-fullyhosted_003&type=wbf_btlrd_16_45&param1=1&param2=f%3D1%26b%3DIE%26cc%3Dus%2 Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Microsoft\Internet Explorer\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f} Key Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Microsoft\Internet Explorer\SearchScopes\{E921BF0B-F13D-4FE8-8E82-A731630C6EAC} Data Found:  HKU\S-1-5-21-877733235-1674612270-758562641-1000\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -  Key Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f} Key Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{E921BF0B-F13D-4FE8-8E82-A731630C6EAC} Data Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -  Key Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Data Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -  Key Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f} Key Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{E921BF0B-F13D-4FE8-8E82-A731630C6EAC} Data Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -  Key Found:  [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Data Found:  [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -  Key Found:  HKCU\Software\Classes\Applications\ace_player.exe Key Found:  HKCU\Software\Classes\AudioCD\shell\PlayWithACEStream Key Found:  HKCU\Software\Classes\DVD\shell\PlayWithACEStream Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayCDAudioOnArrival Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayDVDAudioOnArrival Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayDVDMovieOnArrival Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayMusicFilesOnArrival Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlaySVCDMovieOnArrival Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayVCDMovieOnArrival Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayVideoFilesOnArrival Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.acelive Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.acemedia Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.acestream Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tslive Key Found:  HKLM\SOFTWARE\Classes\AppID\BHO.DLL Key Found:  HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.acelive Key Found:  HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.acemedia Key Found:  HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.acestream Key Found:  HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tslive Key Found:  HKCU\SOFTWARE\Classes\Applications\ace_player.exe Key Found:  [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\aaaaaiabcopkplhgaedhbloeejhhankf Key Found:  [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\pilplloabdedfmialnfchjomjmpjcoej

***** [ Web browsers ] *****

No malicious Firefox based browser items found. Chrome pref Found:  [C:\Users\iQuang\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ] - aaaaaiabcopkplhgaedhbloeejhhankf Chrome pref Found:  [C:\Users\iQuang\AppData\Local\Google\Chrome SxS\User Data\Default\Web data] - morphvox-voice-changer.en.softonic.com Chrome pref Found:  [C:\Users\iQuang\AppData\Local\Google\Chrome SxS\User Data\Default\Web data] - netflix.com Chrome pref Found:  [C:\Users\iQuang\AppData\Local\Google\Chrome SxS\User Data\Default\Web data] - aol.com Chrome pref Found:  [C:\Users\iQuang\AppData\Local\Google\Chrome SxS\User Data\Default\Web data] - ask.com Chrome pref Found:  [C:\Users\iQuang\AppData\Local\Google\Chrome SxS\User Data\Default\Secure Preferences ] - aoiidodopnnhiflaflbfeblnojefhigh Chrome pref Found:  [C:\Users\iQuang\AppData\Local\Google\Chrome SxS\User Data\Default\Secure Preferences ] - nonjdcjchghhkdoolnlbekcfllmednbl

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C:\AdwCleaner\AdwCleaner[S0].txt - [9877 Bytes] - [13/05/2017 01:28:57] C:\AdwCleaner\AdwCleaner[S1].txt - [10511 Bytes] - [13/05/2017 01:36:45] C:\AdwCleaner\AdwCleaner[S2].txt - [10585 Bytes] - [13/05/2017 01:42:54] C:\AdwCleaner\AdwCleaner[S3].txt - [10659 Bytes] - [13/05/2017 01:46:54] C:\AdwCleaner\AdwCleaner[S4].txt - [10171 Bytes] - [13/05/2017 20:22:26] C:\AdwCleaner\AdwCleaner[S5].txt - [9822 Bytes] - [13/05/2017 20:25:04] C:\AdwCleaner\AdwCleaner[S6].txt - [9874 Bytes] - [13/05/2017 20:32:25] C:\AdwCleaner\AdwCleaner[S7].txt - [9947 Bytes] - [14/05/2017 00:34:42] C:\AdwCleaner\AdwCleaner[S8].txt - [9565 Bytes] - [14/05/2017 10:24:09]

########## EOF - C:\AdwCleaner\AdwCleaner[S8].txt - [9638 Bytes] ##########