Comment supprimer des dossiers vides dans mes images

Bonjour,

Est-ce que ces dossiers étaient placés sur un disque externe ?

Cordialement.

Non, ces dossiers sont sur le disque "C" dans mes images.  J'avais transférer ces images sur un disque réseau et sur un WD portatif.

Ils sont restés  dans mes images mais les dossiers sont vides et je ne peux pas les supprimer. J'ai la version 1803 de Win 10. Peux-tu m'aider à les supprimer SVP?

Merci

izabelle544

Si tu pouvais faire une session de Team Viewer, cela ferait bien mon affaire. Merci

https://www.cjoint.com/c/HEeq1YTN1y1

Voilà le lien de la capture d'écran que je n'ai pas réussi hier à faire avec exploreur.

Merci de m'aider

izabelle544

Hello,

Il faut simplement que vous re-connectiez le disque dur externe pour qu'explorer puisse à nouveau faire la jonction. Vous devriez ensuite pouvoir gérer ces dossiers sans problèmes.

Cordialement.

Bonjour,

J'ai connecté mon disque dur externe et fait ouvrir toutes mes images de 1 à 6. Après cela je l'ai éjecter et redémarrer l'ordinateur. Cela n'a rien changé. Impossible de faire disparaître ces dossiers vides du  "C" de la biblothèque " Mes Images"

Quoi faire pour qu'ils disparaissent à jamais. Je crois que cela est dû à la mise à jour 1803?

Avez-vous une autre solution?

Merci

izabelle544

Bonjour,

Les dossiers vides ce sont des photos que j'avais dézippées et que j'ai replacée sur mon disque My passport car j'en avais au dessus de 1500 photos divisés en 6 dossiers. Et c'est seulement ces 6 dossiers qui ne veulent pas se supprimer.  A voir le lien cjoint que j'ai envoyé pour comprendre mon problème.

Merci

izabelle544

Bonjour,

Vous devez supprimer ces dossiers lors que ceux-ci sont disponibles (quand le disque dur externe est connecté).

Bonjour,

Même avec le disque externe connecté, cela ne fonctionne pas. Impossible de supprimer ces dossiers vides du "C" Je n'ai pas accès à supprimer ou à d'autres options.

Une autre idée.

Merci

izabelle544

Bonjour,

Pouvez-vous me partager une capture d'écran de ces dossiers lorsque votre disque dur externe est branché et reconnu par Windows ?

Merci.

Voilà la capture de l'écran. Mon disque my passport est bien reconnu. Mais je ne peux toujours pas supprimer les eléments vides du "C" mes images.

https://www.cjoint.com/c/HEpmDjxtlI1

Merci de m'aider

izabelle544

Avez-vous une capture d'écran des dossiers, comme plus haut ?

http://www.cjoint.com/c/HEpwi64Kmz1

http://www.cjoint.com/c/HEpwoON5Ub1

Bonjour

J'utilise ce logiciel : https://download.cnet.com/Remove-Empty-Directories/3000-2248_4-10755867.html

en anglais mais facile d'utilisation

cordialement

Bonjour,

J'ai téléchargé ce logiciel et fait un scan. Il m'a trouvé au dessus de 9000 liens. Que dois-je faire? Je n'ai rien supprimer de peur de faire une bêtise. Peux-tu m'expliquer ce logiciel SVP?

Merci

1. Fri, 08 Jun 2018 14:44:02 GMT Searching empty directories... Fri, 08 Jun 2018 14:44:02 GMT Failed to access files in "C:\inetpub\history" Fri, 08 Jun 2018 14:44:02 GMT Failed to access subdirectories in "C:\inetpub\history" Fri, 08 Jun 2018 14:44:02 GMT Failed to access files in "C:\inetpub\logs" Fri, 08 Jun 2018 14:44:02 GMT Failed to access subdirectories in "C:\inetpub\logs" Fri, 08 Jun 2018 14:44:02 GMT Failed to access files in "C:\inetpub\temp\appPools" Fri, 08 Jun 2018 14:44:02 GMT Failed to access subdirectories in "C:\inetpub\temp\appPools" Fri, 08 Jun 2018 14:44:02 GMT Failed to access files in "C:\MSOCache" Fri, 08 Jun 2018 14:44:02 GMT Failed to access subdirectories in "C:\MSOCache" Fri, 08 Jun 2018 14:44:02 GMT Failed to access files in "C:\PerfLogs" Fri, 08 Jun 2018 14:44:02 GMT Failed to access subdirectories in "C:\PerfLogs" Fri, 08 Jun 2018 14:44:10 GMT Failed to access files in "C:\Program Files\Norton Security\Norton Security\NortonData\22.11.2.7\CLT\hlinks" Fri, 08 Jun 2018 14:44:10 GMT Failed to access subdirectories in "C:\Program Files\Norton Security\Norton Security\NortonData\22.11.2.7\CLT\hlinks" Fri, 08 Jun 2018 14:44:10 GMT Failed to access files in "C:\Program Files\Norton Security\Norton Security\NortonData\22.11.2.7\Flavor\hlinks" Fri, 08 Jun 2018 14:44:10 GMT Failed to access subdirectories in "C:\Program Files\Norton Security\Norton Security\NortonData\22.11.2.7\Flavor\hlinks" Fri, 08 Jun 2018 14:44:10 GMT Failed to access files in "C:\Program Files\Norton Security\Norton Security\NortonData\22.11.2.7\Stage\SBU_W_1000_5039_NS_Retail_2" Fri, 08 Jun 2018 14:44:10 GMT Failed to access subdirectories in "C:\Program Files\Norton Security\Norton Security\NortonData\22.11.2.7\Stage\SBU_W_1000_5039_NS_Retail_2" Fri, 08 Jun 2018 14:44:10 GMT Failed to access files in "C:\Program Files\Norton Security\NortonData\22.11.0.41\CLT\hlinks" Fri, 08 Jun 2018 14:44:10 GMT Failed to access subdirectories in "C:\Program Files\Norton Security\NortonData\22.11.0.41\CLT\hlinks" Fri, 08 Jun 2018 14:44:10 GMT Failed to access files in "C:\Program Files\Norton Security\NortonData\22.11.0.41\Flavor\hlinks" Fri, 08 Jun 2018 14:44:10 GMT Failed to access subdirectories in "C:\Program Files\Norton Security\NortonData\22.11.0.41\Flavor\hlinks" Fri, 08 Jun 2018 14:44:10 GMT Aborted scan of "C:\Program Files\NVIDIA Corporation\Display.NvContainer\plugins\LocalSystem\NvStereo" because it is a symbolic link Fri, 08 Jun 2018 14:44:10 GMT Aborted scan of "C:\Program Files\NVIDIA Corporation\NvContainer\plugins\LocalSystem\GameStream" because it is a symbolic link Fri, 08 Jun 2018 14:44:10 GMT Aborted scan of "C:\Program Files\NVIDIA Corporation\NvContainer\plugins\LocalSystem\NvBackend" because it is a symbolic link Fri, 08 Jun 2018 14:44:10 GMT Aborted scan of "C:\Program Files\NVIDIA Corporation\NvContainer\plugins\LocalSystem\ShadowPlay" because it is a symbolic link Fri, 08 Jun 2018 14:44:10 GMT Aborted scan of "C:\Program Files\NVIDIA Corporation\NvContainer\plugins\LocalSystem\SWCPlugin" because it is a symbolic link Fri, 08 Jun 2018 14:44:10 GMT Aborted scan of "C:\Program Files\NVIDIA Corporation\NvContainer\plugins\LocalSystem\Watchdog" because it is a symbolic link Fri, 08 Jun 2018 14:44:10 GMT Aborted scan of "C:\Program Files\NVIDIA Corporation\NvContainer\plugins\NetworkService\GameStream" because it is a symbolic link Fri, 08 Jun 2018 14:44:11 GMT Failed to access files in "C:\Program Files\WindowsApps" Fri, 08 Jun 2018 14:44:11 GMT Failed to access subdirectories in "C:\Program Files\WindowsApps" Fri, 08 Jun 2018 14:44:17 GMT Aborted scan of "C:\Program Files (x86)\Common Files\Oracle\Java\javapath" because it is a symbolic link Fri, 08 Jun 2018 14:44:24 GMT Failed to access files in "C:\Program Files (x86)\Dropbox\CrashReports" Fri, 08 Jun 2018 14:44:24 GMT Failed to access subdirectories in "C:\Program Files (x86)\Dropbox\CrashReports" Fri, 08 Jun 2018 14:44:30 GMT Failed to access files in "C:\Program Files (x86)\Google\CrashReports" Fri, 08 Jun 2018 14:44:30 GMT Failed to access subdirectories in "C:\Program Files (x86)\Google\CrashReports" Fri, 08 Jun 2018 14:44:32 GMT Aborted scan of "C:\Program Files (x86)\NVIDIA Corporation\NvContainer\plugins\User\NvBackend" because it is a symbolic link Fri, 08 Jun 2018 14:44:32 GMT Aborted scan of "C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\plugins\NvTelemetry" because it is a symbolic link Fri, 08 Jun 2018 14:44:40 GMT Failed to access files in "C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\SRTSP\Quarantine" Fri, 08 Jun 2018 14:44:40 GMT Failed to access subdirectories in "C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\SRTSP\Quarantine" Fri, 08 Jun 2018 14:44:48 GMT Failed to access files in "C:\ProgramData\NVIDIA Corporation\NvTelemetry\reports" Fri, 08 Jun 2018 14:44:48 GMT Failed to access subdirectories in "C:\ProgramData\NVIDIA Corporation\NvTelemetry\reports" Fri, 08 Jun 2018 14:44:48 GMT Aborted scan of "C:\ProgramData\Oracle\Java\javapath" because it is a symbolic link Fri, 08 Jun 2018 14:44:48 GMT Failed to access files in "C:\ProgramData\USOPrivate" Fri, 08 Jun 2018 14:44:48 GMT Failed to access subdirectories in "C:\ProgramData\USOPrivate" Fri, 08 Jun 2018 14:44:49 GMT Failed to access files in "C:\ProgramData\WindowsHolographicDevices" Fri, 08 Jun 2018 14:44:49 GMT Failed to access subdirectories in "C:\ProgramData\WindowsHolographicDevices" Fri, 08 Jun 2018 14:44:55 GMT Failed to access files in "C:\Users\client\AppData\Local\Microsoft\CardSpace" Fri, 08 Jun 2018 14:44:55 GMT Failed to access subdirectories in "C:\Users\client\AppData\Local\Microsoft\CardSpace" Fri, 08 Jun 2018 14:45:12 GMT Aborted scan of "C:\Users\client\AppData\Local\Packages\AvanquestSoftware.24898DCED3B62_hrs4p72486j8p\LocalCache" because it is a symbolic link Fri, 08 Jun 2018 14:45:12 GMT Failed to access files in "C:\Users\client\AppData\Local\Packages\AvanquestSoftware.24898DCED3B62_hrs4p72486j8p\SystemAppData\Helium\Cache" Fri, 08 Jun 2018 14:45:12 GMT Failed to access subdirectories in "C:\Users\client\AppData\Local\Packages\AvanquestSoftware.24898DCED3B62_hrs4p72486j8p\SystemAppData\Helium\Cache" Fri, 08 Jun 2018 14:45:12 GMT Aborted scan of "C:\Users\client\AppData\Local\Packages\AvanquestSoftware.InPixioFreePhotoEditor_hrs4p72486j8p\LocalCache" because it is a symbolic link Fri, 08 Jun 2018 14:45:12 GMT Failed to access files in "C:\Users\client\AppData\Local\Packages\AvanquestSoftware.InPixioFreePhotoEditor_hrs4p72486j8p\SystemAppData\Helium\Cache" Fri, 08 Jun 2018 14:45:12 GMT Failed to access subdirectories in "C:\Users\client\AppData\Local\Packages\AvanquestSoftware.InPixioFreePhotoEditor_hrs4p72486j8p\SystemAppData\Helium\Cache" Fri, 08 Jun 2018 14:45:27 GMT Aborted scan of "C:\Users\client\AppData\Local\Packages\Microsoft.Microsoft3DViewer_8wekyb3d8bbwe\LocalCache" because it is a symbolic link Fri, 08 Jun 2018 14:45:31 GMT Aborted scan of "C:\Users\client\AppData\Local\Packages\Microsoft.MicrosoftOfficeHub_8wekyb3d8bbwe\LocalCache" because it is a symbolic link Fri, 08 Jun 2018 14:45:40 GMT Aborted scan of "C:\Users\client\AppData\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\LocalCache" because it is a symbolic link Fri, 08 Jun 2018 14:45:40 GMT Failed to access files in "C:\Users\client\AppData\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\SystemAppData\Helium\Cache" Fri, 08 Jun 2018 14:45:40 GMT Failed to access subdirectories in "C:\Users\client\AppData\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\SystemAppData\Helium\Cache" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Users\DefaultAppPool" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Users\DefaultAppPool" Fri, 08 Jun 2018 14:45:58 GMT Aborted scan of "C:\Users\Public\Recorded TV (1)" because it is a symbolic link Fri, 08 Jun 2018 14:45:58 GMT Aborted scan of "C:\Users\Public\Recorded TV (2)" because it is a symbolic link Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\InfusedApps" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\InfusedApps" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\LiveKernelReports" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\LiveKernelReports" Fri, 08 Jun 2018 14:45:58 GMT Aborted scan of "C:\Windows\Microsoft.NET\assembly\GAC_MSIL" because it is on the ignore list. Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\Minidump" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\Minidump" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\ModemLogs" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\ModemLogs" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\PLA\Reports" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\PLA\Reports" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\PLA\Rules" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\PLA\Rules" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\PLA\Templates" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\PLA\Templates" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\Prefetch" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\Prefetch" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\Resources\Themes\aero\VSCache" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\Resources\Themes\aero\VSCache" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\security\audit" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\security\audit" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\security\cap" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\security\cap" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\ServiceProfiles\LocalService" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\ServiceProfiles\LocalService" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\ServiceProfiles\NetworkService" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\ServiceProfiles\NetworkService" Fri, 08 Jun 2018 14:45:58 GMT Failed to access files in "C:\Windows\ServiceState" Fri, 08 Jun 2018 14:45:58 GMT Failed to access subdirectories in "C:\Windows\ServiceState" Fri, 08 Jun 2018 14:46:01 GMT Failed to access files in "C:\Windows\System32\com\dmp" Fri, 08 Jun 2018 14:46:01 GMT Failed to access subdirectories in "C:\Windows\System32\com\dmp" Fri, 08 Jun 2018 14:46:01 GMT Failed to access files in "C:\Windows\System32\config" Fri, 08 Jun 2018 14:46:01 GMT Failed to access subdirectories in "C:\Windows\System32\config" Fri, 08 Jun 2018 14:46:01 GMT Failed to access files in "C:\Windows\System32\drivers\DriverData" Fri, 08 Jun 2018 14:46:01 GMT Failed to access subdirectories in "C:\Windows\System32\drivers\DriverData" Fri, 08 Jun 2018 14:46:01 GMT Failed to access files in "C:\Windows\System32\DriverState" Fri, 08 Jun 2018 14:46:01 GMT Failed to access subdirectories in "C:\Windows\System32\DriverState" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\ias" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\ias" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\inetsrv\Config" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\inetsrv\Config" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\LogFiles\WMI" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\LogFiles\WMI" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\MsDtc" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\MsDtc" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\msmq" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\msmq" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\networklist" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\networklist" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\SleepStudy" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\SleepStudy" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\spool\PRINTERS" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\spool\PRINTERS" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\spool\SERVERS" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\spool\SERVERS" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\sru" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\sru" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\Tasks" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\Tasks" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\Tasks_Migrated" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\Tasks_Migrated" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\wbem\MOF" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\wbem\MOF" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\WDI" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\WDI" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\System32\wfp" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\System32\wfp" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\SysWOW64\com\dmp" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\SysWOW64\com\dmp" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\SysWOW64\config" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\SysWOW64\config" Fri, 08 Jun 2018 14:46:02 GMT Failed to access files in "C:\Windows\SysWOW64\inetsrv\Config" Fri, 08 Jun 2018 14:46:02 GMT Failed to access subdirectories in "C:\Windows\SysWOW64\inetsrv\Config" Fri, 08 Jun 2018 14:46:03 GMT Failed to access files in "C:\Windows\SysWOW64\Msdtc" Fri, 08 Jun 2018 14:46:03 GMT Failed to access subdirectories in "C:\Windows\SysWOW64\Msdtc" Fri, 08 Jun 2018 14:46:03 GMT Failed to access files in "C:\Windows\SysWOW64\N360_BACKUP" Fri, 08 Jun 2018 14:46:03 GMT Failed to access subdirectories in "C:\Windows\SysWOW64\N360_BACKUP" Fri, 08 Jun 2018 14:46:03 GMT Failed to access files in "C:\Windows\SysWOW64\networklist" Fri, 08 Jun 2018 14:46:03 GMT Failed to access subdirectories in "C:\Windows\SysWOW64\networklist" Fri, 08 Jun 2018 14:46:03 GMT Failed to access files in "C:\Windows\SysWOW64\sru" Fri, 08 Jun 2018 14:46:03 GMT Failed to access subdirectories in "C:\Windows\SysWOW64\sru" Fri, 08 Jun 2018 14:46:03 GMT Failed to access files in "C:\Windows\SysWOW64\Tasks" Fri, 08 Jun 2018 14:46:03 GMT Failed to access subdirectories in "C:\Windows\SysWOW64\Tasks" Fri, 08 Jun 2018 14:46:03 GMT Failed to access files in "C:\Windows\Temp" Fri, 08 Jun 2018 14:46:03 GMT Failed to access subdirectories in "C:\Windows\Temp"

1. Fri, 08 Jun 2018 14:46:43 GMT Found 9211 empty directories (checked 50650 / runtime: 02:40 min)  

 C'est cela que cela m'a donné le scan avec remove. Que dois-je faire avec tout cela. Merci

Bonsoir

Cette liste est celle des fichiers dont le chemin d'accès est "cassé" et donc ne peuvent être supprimés.

Si vous avez utilisé la fonction "delete" le résultat s'affiche en bas du tableau en fin de traitement. En principe seuls les fichiers vides et accèssibles sont traités. Certains contenant des données système ne seront pas traités.

Notez que dans la barre de lancement si vous laissez C:\  l'analyse se fera sur tout le disque, par contre, vous pouvez cibler une répertoire en particulier si vous utiliser la fonction "Browse" à droite de cette barre.

Cordialement

Le problème est réglé. Merci beaucoup pour vos réponses.