Hello,
I'm going to help you to scan and disinfect your computer. I'm not an english native speaker, and I might be unclear, if so, don't hesitate to ask for more details.
First can you do a scan with AdwCleaner and post here the repport :
I just d/l the adwcleaner step 1 with no issues and i notices there's a bunch more steps. Are they necessary? I only have Windows Defender that comes with windows 10. Obviously i wouldn't do steps that say optional or for apple when i have a hp but the other ones that say hitman pro for example. A small window popped up after the scan saying to enable detection of PUPs on adware...where do i do...
Version 5.029 detected something new. Is it a FP? If not, what other scans should I run to make sure to remove the infection?
Here is the log:
# AdwCleaner v5.029 - Creato file registro eventi 14/01/2016 in 04:48:50
# Aggiornato 11/01/2016 da Xplode
# Database : 2016-01-12.1 [Server]
# Sistema operativo : Windows 7 Home Premium Service Pack 1 (x86)
# Nome utente : Gakutenou - FROSTIE
# In es...Quarantine manager froze and was very slow. I uninstalled per instructions on other thread. Still no access to the directory.
Can you tell me how to stop adware from turning off my email protection when I do an adware scan please . When I try to activate the email protection in the turn on page it says fixed but immediately sends another alert to say it is off . I use Total defense anti virus .
This has happened before when I ran adware and I had to completely reinstall my antivirus to get the email protection operat...
Hello, my Dell with Windows 10 crashed after I tried to clean with AdwCleaner, here is the log:
2015-12-31 17:01:48 : [Notice] Scan started 2015-12-31 17:01:48 : [Success] Internet connection is UP 2015-12-31 17:01:48 : [Success] Loaded C:\Users\Mao\AppData\Local\Temp\sqlite.dll 2015-12-31 17:01:48 : [Success] Opened C:\Users\Mao\AppData\Local\Temp\adwcleaner.db 2015-12-31 17:01:48 : [Succ...
I am running Vista 64 and the newest version of AdwCleaner.
I have tried as Admin.. tried in safe mode and still get same error. I have ran the debug mode.
I am only running it with default settings CHECKED under Options which are Delete "Tracing" Keys and Reset winsock settings.
Do I need to check all the other options?. I get to this error and then program wont even close.
the debug log ...
Hello,
would you pls check above mentioned add on for F/P? It works for me for many years without any problems and was never detected by any other security software.
"Ordner Gefunden : C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\axm79hc9.Micha Neu\Extensions\rain-alarm@mdiener.de"
Many thanks
Michael
Sorry for the long delay. Had to wait for another customer who uses AOL. Here's a link to the log file.
Hello,
Infortunately, we don't have any other efficient solution at a short-term than renaming your the folder/key..
Sorry,