Re: I'm not sure what to clean/remove.

Hi,

Sadly, that's not what I'm waitting for. Here is an example of a ZHPFix script :

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre : 
Run by Chapi at 27/11/2015 17:43:39
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (9600)

Corbeille vidée (Annulé par l'utilisateur)


========== Récapitulatif =========...

Re: I'm not sure what to clean/remove.

Hi Chapi

Sorry about my confusing words, here's the ZHFixReport (1):

Script ZHPFix P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44} HKCU\SOFTWARE...

Re: I'm not sure what to clean/remove.

Here's the original script:

Script ZHPFix
P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi
HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig
O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44}
HKCU\SOFTWARE\DriverSupport
O43 - CFD: 21/11/2015 - []...

Re: I'm not sure what to clean/remove.

Hi from France :)

We will use ZHPFix, another tool from Nicolas Coolman, in order to remove what remains of those softwares and the little thing AdwCleaner missed.

  • Go on the download page of ZhpFix, click on the blue button "Download Now".
  • Save the file where do you want and launch it with right click : "launch as administrator".
  • Follow the instructions during the installation.
  • Then click ...

Re: I'm not sure what to clean/remove.

Hello from Canada,

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

  • BankId: keeper
  • Turbo Tax ( 2010 2013 2014): keeper
  • Quick Tax: keeper
  • Memorex exPressit Label Design Studio: keeper
  • arcadeparlorconfig: definetly remove Spying!!

You also have some uncommon Firefox's extensions such as video download...

Re: I'm not sure what to clean/remove.

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

  • BankId
  • Turbo Tax ( 2010 2013 2014)
  • Quick Tax
  • Memorex exPressit Label Design Studio
  • arcadeparlorconfig

You also have some uncommon Firefox's extensions such as video downloader, a new theme... Do you want them ?

You have a lot of security software. Some...

Re: I'm not sure what to clean/remove.

The Cleaning Report:

# AdwCleaner v5.022 - Logfile created 24/11/2015 at 15:49:43
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] ...

Re: I'm not sure what to clean/remove.

Hello,

All theses entries are about : toolbars, extensions and potentially unwanted programs.

You can remove them all by launching again AdwCleaner and choosing the cleaning button.

Can you then post here the cleanning report ?

As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :

  • Download ZHPDiag from Nicolas on h...

Re: I'm not sure what to clean/remove.

Here's the logfile

# AdwCleaner v5.022 - Logfile created 23/11/2015 at 16:08:08
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****
...

Re: ordi troyenné comment éjecter l'intrus?

Bonjour

excusez le temps de réponse, j'etais chez mes enfants.

Voici le rapport de ZHPDiag pour cet ordi asus, apparemment il est tout beau tout propre :) https://up2sha.re/file?f=Y4TYbNen5JRg

Pourquoi y a til toujourrs des "trucs"  qui trainent avec macaffee que jai viré en suivant la procedure a partir du panneau de configuration?

et comment faire pour desactiver ou desinstaller le smarts...