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Hi :)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCleaner to see if there are invalid registry...

Hello,

Can you download cpu-z, install it, run it then tell me what is written next to "Instructions" ( on the first tab - CPU - ) ?

Regards,

Bonsoir,

Pouvez-vous télécharger cpu-z, l'installer, le lancer puis me dire ce qu'il y a sur l'onglet CPU ( le premier onglet ) dans la partie "Instructions" ?

Cordialement,

Hi !

What a quick reply and perfect support :-)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCl...

Hi !

Here is the last Adw-Log:

# AdwCleaner v5.109 - Bericht erstellt am 09/04/2016 um 02:21:55 # Aktualisiert am 04/04/2016 von Xplode # Datenbank : 2016-04-07.1 [Server] # Betriebssystem : Windows 7 Professional Service Pack 1 (x64) # Benutzername : MainAdmin - KR-WS # Gestartet von : C:\Users\Public\Documents\adwcleaner_5.109.exe # Option : Suchlauf # Unterstützung : http://toolslib.net/fo...

Hi,

Ok, there is just some minor infections and a lot of softwares that I don't know, then I will have to make some research to find if some can be dangerous.

But before we do a script with ZHPFix, we are going to clean a little that computer :

• Removing unuse or unknow softwares :
  • Please go to the Windows Tool to uninstall software (by configuration pannel > uninstall softwares)
  • Then ...

Hi !

Here is the last Adw-Log:

# AdwCleaner v5.109 - Bericht erstellt am 09/04/2016 um 02:21:55
# Aktualisiert am 04/04/2016 von Xplode
# Datenbank : 2016-04-07.1 [Server]
# Betriebssystem : Windows 7 Professional Service Pack 1 (x64)
# Benutzername : MainAdmin - KR-WS
# Gestartet von : C:\Users\Public\Documents\adwcleaner_5.109.exe
# Option : Suchlauf
# Unterstützung : http://toolslib.net/f...

Hello knatterton_nick,

Can you please post the log file of AdwCleaner ? You can find it in C\AdwCleaner\AdwCleaner[SX].txt, where X is a number.

To understand what's happening on your conputer, can you use ZHPDiag :

• Download ZHPDiag from Nicolas on his website.
• Then run it with administrator's rights (with right click).
• Then upload the log file on up2share.
• Then post the link in your repl...

Hi !

Unfortunately I got trapped by some malware, AdwCleaner removed nearly all of it. But somewhere there's still something hidden where at least IE11 is still responding to.

Sometimes when clicking in an empty area of a websites page (where no links are visible), a new tab opens, showing that the URL hxxp://www.smartnewtab.com is opened, leading to an other website with crap.

AdwCleaner in...

Hello Xplode, sorry for the insistance, i understand that some PUPs use this driver to capture information. However wouldn't it be possible that a legitimate program, as a Banking module might rely on this driver? Researching in the web, it seems that the signer " GAS INFORMATICA LTDA" makes some banking modules for security protection.

Furthermore, i have just scanned with OTL and found the f...