This worked for me. from Adwcleaner download page:
bamacola said about 5 hours ago:
Possible solution on win xp sp3. Rename Adwcleaner_5.021.exe to Adwcleaner.exe. This may also work on versions 18 and up. It may have to do with Avira safe search interfering with it. Once I removed Avira safe search from registry (IE browser entries) using adwcleaner.exe it would then run adwcleaner_5.021....
Mine "adwcleaner_5.020" stops shortly after the cleaning starts.
see log file below
# AdwCleaner v5.020 - Logfile created 13/11/2015 at 06:57:26
# Updated 13/11/2015 by Xplode
# Database : 2015-11-13.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Tomd - MAINT-HAFX
# Running from : C:\Users\Tomd\Downloads\adwcleaner_5.020.exe
# Option : Scan
# Suppor...I don't really know what could cause this kind of bug. It's probably due to the configuration of your computer. But we can try debugging it if you have the time.
First of all, can you download this file and run it : http://sd-1.archive-host.com/membres/up/17959594961240255/Debug.exe
It's just to make sure that the error comes from the external library ( the above file is not AdwCleaner, it's ...
Hi again,
Ok, it appears that your error comes from an external library that AdwCleaner uses to parse Chrome preferences file. It's weird because this error appears only on a few computers...
Can you retry with this version ( just run it and tell me if you still have the error, do not post debug logfile ) : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe
Regards,...
Hi,
here is the log file.
2015-11-11 21:41:27 : [Notice] Scan started
2015-11-11 21:41:27 : [Success] Internet connection is UP
2015-11-11 21:41:27 : [Success] Loaded C:\Users\MY\AppData\Local\Temp\sqlite.dll
2015-11-11 21:41:27 : [Success] Opened C:\Users\MY\AppData\Local\Temp\adwcleaner.db
2015-11-11 21:41:27 : [Success] Database v2015-11-09.1
2015-11-11 21:41:28 : [Success] Retrieve...Brilliant. Can confirm Norton released adware from quarantine and icon appeared on my desktop this morning. Many thanks.
Can you find this adware on your Programs and Features? If you can see it there, you will be able to uninstall DNS Unlocker from your computer. And then you need to check if malicious browser extensions haven been added to your Chrome. You can get rid of it by following the removal guide in this post.
Hello,
It should be fixed :
Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products: 5E5AF17D82EC74646B33587B54F94D4A - adwcleaner_5.019.exe The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://se...
Hi
here is the new log file. It again showd an error sign.
2015-11-09 18:44:28 : [Notice] Scan started
2015-11-09 18:44:28 : [Success] Internet connection is UP
2015-11-09 18:44:28 : [Success] Loaded C:\Users\MY\AppData\Local\Temp\sqlite.dll
2015-11-09 18:44:28 : [Success] Opened C:\Users\MY\AppData\Local\Temp\adwcleaner.db
2015-11-09 18:44:28 : [Success] Database v2015-11-09.1
2015-11-...Thanks for your comments prston - I am keen to use AdWare and am assuming this is a false positive but as I cannot get it past Norton I need to report that this is the case and hope the situation can be resolved with Norton so I can benefit from using it.