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Hello,

@gamezertruth:

Please update to v6.020 which should run way better than the v6.010.

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fr33tux, 2016-09-18 03:42:28 (UTC)

already on/and with adware cleaner version 6.020 and still the same problem !

and also I have make a test with version 6.020 of adware cleaner and I get the same issue!

and I think that the adware cleaner got freezs During of remove of an adware service (and that...

this log with the safe-mode

https://up2sha.re/file?f=aFZ0j2c9Nsue

this log with the normal-mode (I am not sure the log-file dont show which mode was on)

and adware cleaner tool can’t remove some if it !

https://up2sha.re/file?f=sccwi3PvC6Ax

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,

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fr33tux, 2016-09-17 19:01:38 (UTC)

hi

yeah some time adware cleaner is "not responding" During of adwares-removal process and that was in normal-mode !

so I had to boot my system to safe-mode in order to remove some adwares with the adware cleaner tool !

what happeing is that I was get hit with some Adwares and then I have run adware cleaner tool to scan my system for adwares ! and adware cleaner tool have found a bunch of adware and I had to remove them ... adware cleaner tool was able to remove most of the adwares but it was unable to remove some of it ! so it’s a problem with the tool ?

here a new log .https://up2sha.re/file?f=jdKBNZ1vzYaE

Hello,

Here scan log were user's folder C:\Users\abc\Desktop detected. Please remove it from DB.

Thanks.

Bitdefender 60-Second Virus Scanner

it is just a quick check tool but not an virus scanner and I had uninstalled now

Cezurity Antivirus Scanner

Cezurity Antivirus Scanner v4.2

yeah that is my new anti-virus /1 ! and I had uninstalled now

ESET Online Scanner

it is just an online scanner and I had uninstalled now

Malwarebytes Anti-Malware

isn’t an anti-virus however I had to unstalle...

# AdwCleaner v6.010 - Rapport créé le 13/09/2016 à 18:25:02 # Mis à jour le 12/08/2016 par ToolsLib # Base de données : 2016-09-13.1 [Serveur] # Système d'exploitation : Windows 10 Home  (X86) # Nom d'utilisateur : pc - PC-PC # Exécuté depuis : C:\Users\pc\AppData\Local\Microsoft\Windows\INetCache\IE\3BODBGZG\adwcleaner_6.010.exe # Mode: Scan # Support : https://toolslib.net/forum


***** [ Se...

Fix result of Farbar Recovery Scan Tool (x64) Version: 12-09-2016
Ran by samsung (14-09-2016 06:57:02) Run:1
Running from C:\Users\samsung\Desktop
Loaded Profiles: samsung (Available Profiles: samsung & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
[code]start
CreateRestorePoint:
bl (x32 Version: 1.0.0 - Your Company Name) ...

hi there I am a new user here ~ !

first I had to tell you that your Adware cleaner tool is more greates adwares cleanning-up tool I’ve been seen !

and I have a problem with the new version 5.010 since your tool is detected some adware stuff on my system but it was unable to remove it !

I have to removed all found adwares but they still coming back ! any help with that /.?

Hello,

Yes, you can remove them safely.

More information about DOM: https://en.wikipedia.org/wiki/Document_Object_Model

Best regards,