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Hello,

@gamezertruth: Thanks for the help, but it's preferable if the person who first took the topic keeps it until resolution, except if she/he needs help.

@pedromatt:

We'll proceed differently:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host t...

Hier 26 9 2016, je reçois 2 notifications d'alerte graves (ne pas redemarrer etc )

Je venais d'acceder à un site d'ebook et journaux. Je viens de voir que mon WINDOWS 10 avait été mis automatiquement à jour le 25/9...

Je telephone au N° indiqué sur la notification. Un technicien se connecte chez moi par TEAMVIEWER, utilise ADWCleaner, chica PC-Shield mais me déclare qu'il ne peut supprimer to...

Hello,

Can you share a screenshot of the message with the phone number ?

I repeatedly get malware that locks up my browser demanding a call to a phone number. Adwcleaner was the only program I found that fixed it - until today, the problem is there but adwcleaner says no threats. Windows 10 IE and edge.

Hello,

Thanks !

Can you do the following to get additional informations ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello,

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Fix result of Farbar Recovery Scan Tool (x64) Version: 12-09-2016
Ran by samsung (14-09-2016 06:57:02) Run:1
Running from C:\Users\samsung\Desktop
Loaded Profiles: samsung (Available Profiles: samsung & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
[code]start
CreateRestorePoint:
bl (x32 Version: 1.0.0 - Your Company Name) ...

It here. Thank a lot :)

https://up2sha.re/file?f=WGcjOHcPQrwb

https://up2sha.re/file?f=KUBkcGc0IwIS

Hello,

@anhthe2812: Can you generate FRST logs for a final check ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share th...

Hello,

Ok. We'll double check with FRST:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated links.

Best regards,

Hello,

@anhthe2812: Can you generate FRST logs for a final check ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated links.

Thanks,