Rechercher

i asked questions but it came back in my email instead of to you

I have not gotten any threats in the last few days.  I want to ask for instructions how to delete logfiles i have so many when i click on logfile they are sitting there.  Also you asked for me to go too chrome profile I cannot find this and so i was unable to check mark what you asked.  I have google chrome.  I did go to settings.

Hello,

Sorry for the delay.

Can you share more informations with FRST ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...

Hi

I Clean my PC wit ADW and the next day the same Ad comme back

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: speccy.en.softonic.com

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: the-punisher.fr.softonic.com

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web...

Yes.

I will change the settings but one question on the last one where i check mark it says: (next too: Extensions, new tab page and themes do I type   "disable" in the box?  because it has it in yours

Hello,

Please manually reset your Chrome profile like in this picture:

Then, click on "Reset", and everything should be ok.

When i run adwcleaner it is still showing 2 threats   also I have ublocker origin when i checkmarked chrome preferences my ublock origin disappeared.  So i unchecked it.

the 2 same threats are showing   is it suppose to stay this way?  am i suppose to continually clean it?