Have you noticed anything else weird/out of the ordinary on your PC? Can you try booting into Windows "Safe mode with networking" and see if you can do any of the actions through that. Otherwise, I would recommend doing a thorough malware check just in case.
Full and thorough malware check:
1. Restart your PC in “Safe mode with networking.” 2. Install and run RKill to kill malicious processes...
I detected this in all my Pcs
# AdwCleaner 7.0.1.0 - Logfile created on Wed Aug 16 22:52:27 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 08-16-2017.2 # Running on Windows 7 Professional (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No malicious folders found.
***** [ Files ] ***...
Here's the log... I still get that one PUP.Optional.Legacy result, dammit.
So it's really an infection after all?
# AdwCleaner 7.0.2.0 - Logfile created on Sun Aug 13 19:14:04 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 08-11-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious servic...
# AdwCleaner 7.0.2.0 - Logfile created on Thu Aug 10 09:55:37 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 08-09-2017.2 # Running on Windows 10 Pro (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No malicious folders found.
***** [ Files ] *****
No malicious files found.
***** [ D...
Hi Again Made an effort in running Debug - and getting the Log - after latest HangUp of program - in the Heuristic Scanning : -----------------------------------------------------------------------
2017-08-08 23:04:10.094 DEBUG [6148] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-08 23:04:10.095 DEBUG [4460] [MainUI::Entry@1271] [+] Checking for update... 2017-08-08...
New version rolled in, and I rebooted as it was suggested to me... I still get these results.
# AdwCleaner 7.0.1.0 - Logfile created on Wed Aug 09 11:59:08 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 08-09-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Fo...
# AdwCleaner 7.0.1.0 - Logfile created on Fri Aug 04 17:28:24 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-31-2017.1 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
PUP.Adware.Heuristic, C:\ProgramData\{057DC76A-EA02-4CB2-AD10-10F4D94320D6} PUP.Adwa...
Hey,
I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:
2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 15:47:07 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-31-2017.1 # Running on Windows 7 Professional (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
PUP.Optional.Legacy, C:\Users\Sasa\AppData\Roaming\Wise Euask
***** [ Files ]...
