Re: ADW CLEANER can not CLEAN and DELETE and my pc freeze every time when i click on CLEAN - PLEASE FIX THIS ERRORS/BUGS

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

Re: Safari

Hello,

Safari is not available on Windows, so AdwCleaner will not cure it.

Best regards,

Re: Can't delete UC Guard

Hello,

Thanks!

So, we'll remove the tools we've used:

  • Download DelFix from Xplode on your desktop;
  • Launch it with administrator rights;
  • Select all the option except the one proposing to save the registry;
  • Then click on the "Execute" button;
  • When everything is finish, the software will close itself;
  • Then a report appear on the notepad, please copy paste it's content in your answer.

Final...

Re: Can't delete UC Guard

Hello,

Thanks. So, you can uninstall:

- McAfee,

- AdAware  

Then, we'll use FRST to remove the UCGuard remaining:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that ...

Re: when a new vers update of yr precious tool..??

Hello,

Also, even if there hasn't been any software release, the definitions have been updated a lot these last weeks with a lot of new detections.

We target the coming days to release v6.040, and being back to the usual release planning (one release every two weeks or so).

Best regards,

Re: Can't delete UC Guard

Hello,

Can you share AdwCleaner logfile? (Usually from C;\AdwCleaner\AdwCleaner[Sxx].txt)

Then, use MBAM:

  • Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click o...

Re: AdwCleaner won't DELETE files. PLEASE HELP!!

Hello,

Please wait for at least a day before asking for help again if you don't have any answer.

  • Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan...

Re: s768.exe detection

Hello,

Thanks for the feedback!

Can you share the remaining folders containing the .xpi?

Best regards,


fr33tux, 2016-11-15 19:00:21 (UTC)

Hello, i copy here the log file. You can see the folders address. AdwCleaner say "deleted", but after the system restart, still remain in system. Anyway, i write and repeat here for whom read this post: AdwCleaner makes it's job, isolate and quarantine...

Re: adwcleaner doesnt respond when clearing services

Hello,

Indeed, it's a known bug that we are working on.

To remove the remaining service, can you do the fllowing?

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Please also check Shortcut.txt
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best ...

Re: Why not responding when to cleaning

Hello,

AdwCleaner doesn't offer any "resident protection" (yet?). You can only use it "on-demand" for now, using the following documentation: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Best regards,