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Hello,

Thanks.

Relaunch AdwCleaner, and in the Options menu, be sure "Activate the debug mode" and "Reset Chrome preferences" are both checked.

Then, click on "Cleaning". If there is a BSOD, just reboot.

You'll then have a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log, please share it as above.

Best regards,

OK Here it is:

# AdwCleaner v5.112 - Logfile created 19/04/2016 at 05:34:03
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.1 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_5.112.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

Service Found : swdumon

***** [ Fo...

Hello,

Can you relaunch AdwCleaner, click on "Options" -> check "Activate the debug mode". Then, be sure the database is updated and click on "scan".

Please share the logfile here..

Hello,

Can you provide us the whole logfile please ? (from C:\AdwCleaner\)

Best regards,

Hi there,

In some case i almost run AdwCleaner to scan my PC for more security but a few days that it finds suspicious registry keys.

Called:

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}

I asked AdwCleaner to delete it, and it was indeed deleted after rebooting and the report said it was deleted. I ran a second scan and AdwCleaner found not...

Here is the link to the .zip file :

https://up2sha.re/file?f=BLFpne1nlGSI

And here is the ZHPFix report :

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre :
Run by Paul at 18/04/2016 17:56:04
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 32-bit Service Pack 1 (10586)

Corbeille vidée (00mn 06s) Dossier Prefetcher vidé

======...

Hello,

Can you create a zip archive of the folder

C:\Users\Paul\AppData\Roaming\.acestream

Then, host it on Up2Share and share the link here.

After that,

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the installation.
• Then click on the shortcut f...

Here is the link :

https://up2sha.re/file?f=5cmvi6lAavkd

Hello,

Thanks for the report.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

Thanks for the reports. Does the ads pop-up are occuring with only one web-browser ?

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then ...