Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

Please update to v6.020 which should run way better than the v6.010.

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

@gamezertrusth:

Can you share a logfile made in Safemode ? Thanks.

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,


fr33tux, 2016-09-17 19:01:38 (UTC)

hi

yeah some time adware cleaner is "not responding" During of adwares-removal process and that was in normal-mode !

so I had to boot my system to safe-mode in order to remove some adwares with the adware cleaner tool !

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@wawah:

Can you uncheck "UCGuard" in the Services tab before clicking on [Clean] ? Then, share the cleaning logfile.

@gamezertruth:

I'll need at least a logfile as specified above.

Thanks,

Re: adware removal problem with adware cleaner tool

 

I have only one anti-virus program installed on my system and all the others is a Portable Security tools ! they can not be uninstalled it !


gamezertruth, 2016-09-15 16:17:55 (UTC)

 

and note what you see is not a anti-virus software but it is just a Portable anti-malware scanners ....


gamezertruth, 2016-09-15 16:17:55 (UTC)

From the list of your installed programs:

Bitdefender...