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Hello,

I'm so sorry for the delay. The folders in your previous message are really precious, thanks !

However, I still need a logfile from ZHPDiag, please see my first message here.

Best regards,

Greetings,

First of all, sorry for the late answer.

You can find older version of BlueStacks here : http://filehippo.com/fr/download_bluestacks_app_player/history/

Also, did you try CCleaner ? It could help you to recover some disk space.

Regards.

Greetings,

Did you look at AdwCleaner's documentation ? It is available here : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

AdwCleaner works that way :

1. First, you need to click on "Scan" button
2. Then, after the scan has finished, you will be able to check/uncheck elements found (if any)
3. Finally, you have to click on "Clean" button in order to remove items previo...

Bonjour,

je m'appelles magritte,

pour ad-aware: mon pc date de 5 ans (2011) de 2011 à 2015 j'avais avast, maintenant depuis octobre 2015 j'ai ad-aware & comodo je suis mieux protégé

pour power2go 11: aucune info de date officielle de la part de cyberlink pour le moment, espèrons la future version power2go 11 pour fin 2016 ou 2017 si tous va bien

pour wondershare allmytube/free youtube downl...

If that's what I hope it is then yes. I assume there are so many because adwcleaner crashed the first time I tried cleaning with it but I really have no clue what I am doing

https://mega.nz/#!F4wVWBQC!1rw6HC0F6VQpBMKd6gdpQzjAw3YfhtKAP6N1i8EAoes

https://mega.nz/#!05wCBKhB!hhcLMG9ANQBFwHvfOLydBc48tFGs-g_r3wD2862ltDk

https://mega.nz/#!dpp0zTwJ!pkzYBzgU1H7Rce7psWD8sJefQG22Ud3etws2Frpb_1Q

https:...

Hi! I can't do much with computers but I used AdwCleaner anyway and it ended up deleting(?) Google Chrome and Mozilla Firefox. (yeah, I'm not sure if it deleted or not, I've opened quarantine and there are a lot of stuff in there but I don't understand much of it) I'd be fine without Chrome and Mozilla since I downloaded Opera and it runs much smoother but I really need some of my bookmarks. Ca...

Should I use this solution before or after Adwcleaner?

I just curious because all ZHP logs I sent to you were created before Adwcleaner run

Sorry for my misunderstanding

Bon Soir AdwCleaner software development experts,

I ran your tool for the first time today and I have a few 3 concerns [A, B & C]:

A. I noticed that it flags 2 Chrome extensions:

1. ScriptBlock [ID: hcdjknjpbnhdoabbngpmfekaecnpajba] : https://chrome.google.com/webstore/detail/scriptblock/hcdjknjpbnhdoabbngpmfekaecnpajba?utm_source=chrome-app-launcher-info-dialog
2. OneTab [ID: chphlpgkkbolifai...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.

Also, can you provide me the scan logfile ?

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

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nellatap, 2016-07-10 06:58:48 (UTC)

Yes, AdwCleaner scans services, file...

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

2. Second question-after pressing "Clean" everything seems to hang forever-I can't then get out of Adware-screen dims & everything frozen

What am I doing wrong or not doing-please help

Thanks