Hi All,

 

Adware Cleaner has always been great the last 3 versions have caused a Windows 10 BSOD as I click clean and it starts to close programs.  I've NEVER had a BSOD on Windows 10, so this is a first for me, any ideas?  Currently 5.112 but two previous versions same thing...Help!

Thanks,

Steve

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Can you provide us the whole list of running processes ?

In powershell, enter the following command and copy/paste the content in your next answer :

Get-Process

Best regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

OK here it is:

Windows PowerShell Copyright (C) 2015 Microsoft Corporation. All rights reserved.

PS C:\Users\Steve> Get-Process

Handles  NPM(K)    PM(K)      WS(K) VM(M)   CPU(s)     Id  SI ProcessName
 -------  ------    -----      ----- -----   ------     --  -- -----------
    659      41    88744      20340   483    31.63   7860   1 Adguard
    1230      65   173272      44460   514            2340   0 AdguardSvc
     233      13     3352       6412   175            2696   0 afcdpsrv
     194      20     3260      11068   119            2416   0 AppleMobileDeviceServic
     304      17     7480      22656 ...89     0.13  11180   1 ApplicationFrameHost
     238      25    11284      18296   136     0.94   7024   1 AtomicAlarmClock
     208      13    11600      18516 ...56    31.00   5900   0 audiodg
     399      35    10168       3908   162    13.39   4252   1 avgnt
     421      52   243640      32416   404            2324   0 avguard
     864     115    45020      23076   282            2488   0 Avira.ServiceHost
    1068      69    53740       4444   416     7.11   8540   1 Avira.Systray
     110      10     2840       8448    47            4164   0 avshadow
     351      28     9108      24688   166    99.56   5816   1 CCleaner64 
    118       9     1516       7664    86     0.05   2268   1 chrome
     223      20    36564      66300   796     1.03   2736   1 chrome
     227      27   100776     110620   841     7.84   4728   1 chrome
     208       8     1384       5764    79     0.06   5252   1 chrome
     364      26   173468     190140   554    59.48   6052   1 chrome
     225      20    41952      50336   786     1.39   7328   1 chrome
     248      47   269348     316388  1051    10.55   7864   1 chrome 
   2389      67   112688     186416   648   170.64   7872   1 chrome 
    331      31    91044     130040   927     4.39   8748   1 chrome 
    214      18    31520      40144   755     0.63  10556   1 chrome 
    216      20    42824      51784   779     9.78  11328   1 chrome  
   231      21    59000      69372   795     3.58  11528   1 chrome
     243      43   230552     271392  1020    24.05  11648   1 chrome 
    231      20    44552      56404   786     2.25  12200   1 chrome
     214      18    31244      40488   758     0.55  12348   1 chrome
     215      19    33024      43900   771     1.38  12924   1 chrome
     180      12     2304        924   110     0.41   8348   1 CLMLSvc_P2G8
      89       7     1140       4808 ...11            3112   0 conhost
     200      13     5528      14360 ...54     0.08   9244   1 conhost
     614      17     1464       4324 ...07             576   0 csrss
     646      24     2336       9104 ...37             672   1 csrss
     643      29    19480      30512   199            5092   0 DCCService
     563      41    28120      41136   197            6604   0 DeliveryService
     601      31    21100      35036   205            7096   0 DellUpService
     510      32    41136      42972   411     0.77   7572   1 DellUpTray
     559      35    44708      20712   416     1.78   6256   1 DFS.Common.Agent
     866      88    48356      63820   644            4944   0 DFSSvc
     342      71    25232       6016   268     4.59   6440   1 drivermax
     521      28    43128      42020 ...13             520   1 dwm 
    298      15     4148      11528   105            2472   0 EvtEng
    2185      90    53300     109060 ...29    38.36   5496   1 explorer
      35       5      860       2924 ...08            7608   1 fontdrvhost
     650      62    41552      23604   361    59.25   7936   1 GmailNotifierPro
     122       9     1508        536    58            5780   0 GoogleCrashHandler
     179       8     1400        656    64            6100   0 GoogleCrashHandler64
     279      22    25748      33260   262    27.13  10028   1 IAStorIcon
      87       6      880       4504    34            2396   0 ibtsiva
       0       0        0          4     0               0   0 Idle
     159       9     1608       7768    46            1564   0 igfxCUIService
     178      13     3584      11584   109     0.09   5232   1 igfxEM
     114      10     2128       8328    64     0.05   5956   1 igfxHK
     154      11     3416      10528   102     4.67   6164   1 igfxTray
     155      13     2256        724    89     0.09  13080   1 innostp
     128       9     1568       6268    42            1620   0 IntelCpHeciSvc
     124       9     2136       7312    49            5952   0 iPodService
     200      11     2484       9156    79            2332   0 IRMTService
     261      14     8908      11972   142           12584   0 isa
     245      19     3936      13832   144     2.44   7896   1 iTunesHelper
     340      23    35384      47112   418   573.89   8868   1 javaw
     102       9     1208       5388    33            8476   0 jhi_service
     179      15     7556       8380    95            2548   0 LiveUpdate
     223      14     2832      10140    78            8728   0 LMS
    1254      21     6828      16012 ...04             848   0 lsass
     964      48    36844      59552   764 1,873.39   4156   1 mbam
     255      17     4912      11508   218            3012   0 mbamscheduler
     843     230   337504     193240   683            2452   0 mbamservice
     553      25    32432      48688   175            2604   0 MBAMService
     216      67    25864      25436   153     0.61   8284   1 mbarw
     139      13     1492       5676    33            2480   0 mDNSResponder
     584      37    23856      43336   193            2612   0 mms_mini
     238      16     3068      11420   102     0.19   4828   1 OSDApp
      98       7     1056       4968    28            2828   0 OSDSrv
     615      29    76356      84908 ...01     1.41  12236   1 powershell
     195      26    25004      15212   523            5860   0 PresentationFontCache
    1172     135    44456      54064   638            5228   0 PRSvc
     252      14     5664      12768   117            1856   1 RAVBg64
     251      14     5412      12124   114            1912   1 RAVBg64
     251      14     5576      12348   115            1932   1 RAVBg64
     261      14     5456       1928   115     0.16   2660   1 RAVBg64
     263      15     5444      12712   115     0.16   3680   1 RAVBg64
     130       9     1648       8108    76            2752   0 RegSrvc
     123       8     1304       5892    55            2744   0 RichVideo
     135       8     1508       6380    64            1732   0 RtkAudioService64
     328      15     4188      12312   125     0.11   8076   1 RtkNGUI64
    1670      66    35548      56304 ...95    24.77   5636   1 RuntimeBroker
     326      22     4932       5224   102            2056   0 sched
     143      10     1740       7580    78     0.06   7436   1 schedhlp
     195      11     2432       8868    67            2524   0 schedul2
    1412      95    52708      51592 ...84            2512   0 SearchIndexer
     872      75    57168     115356 ...73     4.67   6292   1 SearchUI
     440      10     3564       7600 ...80             816   0 services
     395      18     5040       3924 ...71     3.48  10980   1 SettingSyncHost
     808      34    26704      66040 ...44     2.89   5940   1 ShellExperienceHost
     409      14     4968      20548 ...55     5.11   5264   1 sihost
    1154      47    21604      14928   240     9.28    840   1 SkypeHost
      49       2      360       1128 ...58             428   0 smss
     816      58    46072      51932   476     2.67   8396   1 Snagit32
     119      11     1676       7172    84     0.05   8368   1 SnagPriv
     419      26     5512      12600 ...21            1228   0 spoolsv
    1803      62    23504      47540 ...97             812   0 svchost
     732      23     7528      20296 ...41             936   0 svchost
     757      44   109276     116392 ...59            1004   0 svchost
     779      17     6336      11016 ...11            1016   0 svchost
     896      32    18536      28248 ...95            1288   0 svchost
     551      55    22948      33168 ...96            1296   0 svchost
     588      39     8404      17368 ...61            1304   0 svchost
     261      16     2632       9396 ...01            1312   0 svchost
     609      40     9196      20936 ...28            1660   0 svchost
     497      23    17096      34904 ...20            2248   0 svchost
     219      28     5560      18752 ...98            2808   0 svchost
     156      11     2128       8068 ...04            2908   0 svchost
     121       9     1408       6196 ...82            3920   0 svchost
     584      29     8100      27768 ...23     0.98   9552   1 svchost
     319      21     5372      15476   110            5356   0 syncagentsrv
    1956       0     1272     386040   492               4   0 System 
    478      28    12328      38092 ...75     0.39  11304   1 SystemSettings
     274      14     2616      11472 ...57     8.44   5452   1 TabTip
      59       7     1144       3976   106     0.03   6496   1 TabTip32
     332      36     7844      17948 ...34     1.14   6212   1 taskhostw
     103       8     1432       5528    75     0.02   8552   1 TibMounterMonitor
     139      10     2836       7220    65            2408   0 timeserv
      76       7     1156       4992    49     0.09   8172   1 trayclock
     577      48    75384      46824   255   147.17   8240   1 trillian
     502      38    70292     100924   334     4.03   5408   1 TrueImage
     369      28    27872      39012   227    11.69   8380   1 TrueImageMonitor
     105       9     1264       6224    75     0.09   4748   1 TscHelp
      99       6     1092       5752 ...81            3088   0 unsecapp
     103       7     1228       6740 ...02     0.03   5700   1 unsecapp
     159      15     2296       6940    43            3044   0 UoipService
     168      15     2396       9952    85            3020   0 UploaderService
     544      38    29056      47824   264    19.16   8988   1 WeatherMate4
      88       8     1220       4556 ...98             696   0 wininit
     202       9     2100       9196 ...11             728   1 winlogon
     361      19     4320      14576 ...58            2836   0 wlanext
     203      14     3408      11888 ...33             900   0 WmiPrvSE
     283      14     7192      15636 ...11            4636   0 WmiPrvSE
     222      10     1640       6820 ...98            1780   0 WUDFHost
     290      18     4156      15020   113            3052   0 ZeroConfigService

PS C:\Users\Steve>

 

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Can you relaunch AdwCleaner, click on "Options" -> check "Activate the debug mode". Then, be sure the database is updated and click on "scan".

Please share the logfile here..

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

OK Here it is:

# AdwCleaner v5.112 - Logfile created 19/04/2016 at 05:34:03
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.1 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_5.112.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

Service Found : swdumon

***** [ Folders ] *****

Folder Found : C:\Program Files (x86)\Innovative Solutions
Folder Found : C:\ProgramData\SlimWare Utilities, Inc
Folder Found : C:\ProgramData\ca5e5c08-dfbc-487f-82dd-16f2714357f9
Folder Found : C:\ProgramData\Application Data\SlimWare Utilities, Inc
Folder Found : C:\ProgramData\Application Data\ca5e5c08-dfbc-487f-82dd-16f2714357f9
Folder Found : C:\Users\Public\Documents\Downloaded Installers
Folder Found : C:\Users\Steve\AppData\Local\Innovative Solutions
Folder Found : C:\Users\Steve\AppData\Local\slimware utilities inc
Folder Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Extensions\nonjdcjchghhkdoolnlbekcfllmednbl
Folder Found : C:\Users\Steve\AppData\Roaming\Innovative Solutions

***** [ Files ] *****

File Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_nonjdcjchghhkdoolnlbekcfllmednbl_0.localstorage
File Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_d14qd3he45186l.cloudfront.net_0.localstorage
File Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_en.softonic.com_0.localstorage
File Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_features.en.softonic.com_0.localstorage
File Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_st.chatango.com_0.localstorage
File Found : C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default\searchplugins\Search Provided by Yahoo.xml
File Found : C:\WINDOWS\SysNative\drivers\swdumon.sys

***** [ DLL ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

Task Found : SlimCleaner Plus (Scheduled Scan - Steve)
Task Found : SlimCleaner Plus (Scheduled Scan - Steve)

***** [ Registry ] *****

Key Found : HKCU\Software\SlimWare Utilities Inc
Key Found : HKLM\SOFTWARE\SLIMWARE UTILITIES, INC. Key Found : HKLM\SOFTWARE\SlimWare Utilities Inc
Key Found : HKU\S-1-5-21-2294555803-1458235419-596643936-1001\Software\SlimWare Utilities Inc 
Key Found : HKU\S-1-5-21-2294555803-1458235419-596643936-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\SlimWare Utilities Inc

***** [ Web browsers ] *****

[C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default\prefs.js]
Found : user_pref("browser.search.selectedEngine", "Search Provided by Yahoo");
[C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default\prefs.js]
Found : user_pref("browser.search.defaultenginename", "Search Provided by Yahoo");
[C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default\prefs.js]
Found : user_pref("browser.startup.homepage", "hxxps://us.search.yahoo.com/yhs/web?hspart=iry&hsimp=yhs-fullyhosted_003&type=wncy_popjar_16_14_ssg04&param1=1&param2=f%3D1%26b%3DFirefox%26cc%3Dus%26pa%3DWincy%[...]

*************************

C:\AdwCleaner\AdwCleaner[S1].txt - [1735 bytes] - [09/04/2016 10:32:14]
C:\AdwCleaner\AdwCleaner[S2].txt - [3488 bytes] - [11/04/2016 12:45:32]
C:\AdwCleaner\AdwCleaner[S3].txt - [3567 bytes] - [11/04/2016 17:39:15]
C:\AdwCleaner\AdwCleaner[S4].txt - [3713 bytes] - [16/04/2016 21:42:37]
C:\AdwCleaner\AdwCleaner[S5].txt - [3654 bytes] - [18/04/2016 17:13:17]
C:\AdwCleaner\AdwCleaner[S6].txt - [3707 bytes] - [19/04/2016 05:34:03]

########## EOF - C:\AdwCleaner\AdwCleaner[S6].txt - [3780 bytes] ##########  

 

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Thanks.

Relaunch AdwCleaner, and in the Options menu, be sure "Activate the debug mode" and "Reset Chrome preferences" are both checked.

Then, click on "Cleaning". If there is a BSOD, just reboot.

You'll then have a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log, please share it as above.

Best regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Sorry,

I got a BSOD on shutting down during clean but I do not see the file you are requesting, here is what I see http://screencast.com/t/xinesJFuY

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Sorry, it's the file beginning by "Debug" I need.

Thanks !

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

I don't think that is the correct file because the time isn't correct but I could be wrong so here it is:

2016-04-19 05:33:59 : [Notice]        Scan started 2016-04-19 05:33:59 : [Success]        Internet connection is UP 2016-04-19 05:34:01 : [Success]        Loaded C:\Users\Steve\AppData\Local\Temp\sqlite.dll 2016-04-19 05:34:01 : [Success]        Opened C:\AdwCleaner\adwcleaner.db 2016-04-19 05:34:01 : [Success]        Database v2016-04-19.1 2016-04-19 05:34:01 : [Success]        Retrieved 1712 elements from 'chrome_extensions' table 2016-04-19 05:34:01 : [Success]        Retrieved 10 elements from 'chrome_files' table 2016-04-19 05:34:01 : [Success]        Retrieved 1150 elements from 'files' table 2016-04-19 05:34:01 : [Success]        Retrieved 980 elements from 'firefox_extensions' table 2016-04-19 05:34:01 : [Success]        Retrieved 265 elements from 'firefox_files' table 2016-04-19 05:34:02 : [Success]        Retrieved 3608 elements from 'folders' table 2016-04-19 05:34:02 : [Success]        Retrieved 34 elements from 'generic_addlyrics' table 2016-04-19 05:34:02 : [Success]        Retrieved 67 elements from 'generic_appinit' table 2016-04-19 05:34:02 : [Success]        Retrieved 229 elements from 'generic_browsefox' table 2016-04-19 05:34:02 : [Success]        Retrieved 71 elements from 'generic_crossrider' table 2016-04-19 05:34:02 : [Success]        Retrieved 290 elements from 'generic_multiplug' table 2016-04-19 05:34:02 : [Success]        Retrieved 162 elements from 'generic_mywebsearch' table 2016-04-19 05:34:02 : [Success]        Retrieved 24 elements from 'generic_vitruvian' table 2016-04-19 05:34:02 : [Success]        Retrieved 400 elements from 'registry_classes' table 2016-04-19 05:34:02 : [Success]        Retrieved 21 elements from 'registry_dns' table 2016-04-19 05:34:02 : [Success]        Retrieved 90 elements from 'registry_firewallpolicy' table 2016-04-19 05:34:02 : [Success]        Retrieved 7050 elements from 'registry_guid' table 2016-04-19 05:34:02 : [Success]        Retrieved 778 elements from 'registry_other' table 2016-04-19 05:34:03 : [Success]        Retrieved 779 elements from 'registry_productids' table 2016-04-19 05:34:03 : [Success]        Retrieved 654 elements from 'registry_run' table 2016-04-19 05:34:03 : [Success]        Retrieved 905 elements from 'services' table 2016-04-19 05:34:03 : [Success]        Retrieved 0 elements from 'special_files' table 2016-04-19 05:34:03 : [Success]        Retrieved 0 elements from 'special_folders' table 2016-04-19 05:34:03 : [Success]        Retrieved 3307 elements from 'softwares' table 2016-04-19 05:34:03 : [Success]        Retrieved 1038 elements from 'tasks' table 2016-04-19 05:34:03 : [Success]        Retrieved 525 elements from 'urls' table 2016-04-19 05:34:03 : [Success]        Retrieved 17 elements from 'whitelist_firefox' table 2016-04-19 05:34:03 : [Success]        Retrieved 61 elements from 'whitelist_processes' table 2016-04-19 05:34:03 : [Notice]        Closed C:\AdwCleaner\adwcleaner.db 2016-04-19 05:34:03 : [Notice]        Unloaded C:\Users\Steve\AppData\Local\Temp\sqlite.dll 2016-04-19 05:34:03 : [Notice]        ==> Looking for User profiles 2016-04-19 05:34:03 : [Success]        <== Found Steve 2016-04-19 05:34:03 : [Notice]        ==> Looking for Firefox profiles 2016-04-19 05:34:03 : [Success]        <== Found C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default 2016-04-19 05:34:03 : [Notice]        ==> Looking for Chrome profiles 2016-04-19 05:34:03 : [Success]        <== Found C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default 2016-04-19 05:34:03 : [Notice]        ==> Retrieving global paths 2016-04-19 05:34:03 : [Success]        <== Retrieved 43 global paths 2016-04-19 05:34:03 : [Notice]        ==> Retrieving shortcut paths 2016-04-19 05:34:03 : [Success]        <== Retrieved 6 shortcut paths 2016-04-19 05:34:03 : [Success]        Added Generic.ProgramFiles 2016-04-19 05:34:04 : [Success]        Added Generic.ProgramFiles [x64] 2016-04-19 05:34:09 : [Success]        Added Generic.SystemDir [x64] 2016-04-19 05:34:09 : [Success]        Added Generic.AppDataCommonDir 2016-04-19 05:34:24 : [Success]        Added Generic.SystemDir 2016-04-19 05:34:25 : [Success]        Added Generic.Installer 2016-04-19 05:34:25 : [Success]        Added Generic.Other 2016-04-19 05:34:25 : [Success]        Added Generic.GUID 2016-04-19 05:34:25 : [Success]        Added Generic.Registry 2016-04-19 05:34:26 : [Success]        Added Generic.Chrome 2016-04-19 05:34:26 : [Success]        Added Generic.Firefox [1] - C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default 2016-04-19 05:34:26 : [Success]        Added Generic.Firefox [2] - C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default 2016-04-19 05:34:26 : [Success]        Added Generic.Firefox [3] - C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default 2016-04-19 05:34:26 : [Success]        Added Generic.Firefox [4] 2016-04-19 05:34:28 : [Success]        Added Firefox extensions 2016-04-19 05:34:28 : [Success]        Added Firefox files 2016-04-19 05:34:29 : [Success]        Added Chrome extensions 2016-04-19 05:34:29 : [Success]        Added Chrome files 2016-04-19 05:34:30 : [Success]        Added Classes keys 2016-04-19 05:34:38 : [Success]        Added GUID keys 2016-04-19 05:34:43 : [Success]        Added Software keys

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

It's the debug report for the scan mode, but nevertheless we'll use BlueScreenView, it will be easier for both of us :

Can you download BlueScreenView here, run it, then click on "View" , "HTML Report - All Items".

Then, upload the report here and post the link.

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

OK Sorry,

 

I've never used this utility before, when I did as you asked, the following opened in Edge (which I never personally use) and I have zero idea what to upload, can you please explain further.  Also I may not reply for a few hours as I now have something I need to do http://screencast.com/t/XlvyzyRH8

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

The file which has been opened by Edge is the BlueScreenView report (you can see the path to the file in the adressbar on the top).

Can you copy this file to your Desktop : C:\WINDOWS\Minidump\041916-112203-01.dmp and create a zip archive from this file ?

Then, host it on https://up2sha.re, and paste here the generated link.

Best regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Thanks, the dump file was useful it was at least due to the PRSvc.exe process. Can you retry again ? (be sure the database has been updated..).

If you face another BSOD, can you redo the same thing as here ?

Thank you for your patience,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Can you try with this version of AdwCleaner and tell me if you still have the BSOD ? : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

OK, I started it, just so you know I got this message, going to run anyway and let you know the results, just wanted to post this in case of BSOD http://screencast.com/t/DZpUxbJv0EGY

 

OK BSOD again with the new version you provided, I uploaded the minidump https://up2sha.re/file?f=Bt0lHd36k7X6

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Thanks for your help !

The second BSOD is caused by the same processus. It's probably my fault, I made a mistake when I added this case to the database.. Can you retry now (with the v5.112) ? (and be sure to get a network connection to get the latest database update)

Best regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

To be clear, you want me to use the regular V5.112 download or the link you provided earlier above?

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

The regular 5.112 please, since it doesn't seems to be a bug in AdwCleaner..

Thanks !

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

OK,

 

I finally got to download and run it V5.112 and no BSOD, so thank you for looking into it and fixing it for me.

Here is the report:

# AdwCleaner v5.112 - Logfile created 19/04/2016 at 16:50:38
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.5 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_5.112.exe
# Option : Clean
# Support : http://toolslib.net/forum

***** [ Services ] *****

[-] Service Deleted : swdumon

***** [ Folders ] *****

[-] Folder Deleted : C:\Program Files (x86)\Innovative Solutions
[-] Folder Deleted : C:\ProgramData\SlimWare Utilities, Inc
[-] Folder Deleted : C:\ProgramData\ca5e5c08-dfbc-487f-82dd-16f2714357f9
[#] Folder Deleted : C:\ProgramData\Application Data\SlimWare Utilities, Inc
[#] Folder Deleted : C:\ProgramData\Application Data\ca5e5c08-dfbc-487f-82dd-16f2714357f9
[-] Folder Deleted : C:\Users\Public\Documents\Downloaded Installers
[-] Folder Deleted : C:\Users\Steve\AppData\Local\Innovative Solutions
[-] Folder Deleted : C:\Users\Steve\AppData\Local\slimware utilities inc
[-] Folder Deleted : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Extensions\nonjdcjchghhkdoolnlbekcfllmednbl
[-] Folder Deleted : C:\Users\Steve\AppData\Roaming\Innovative Solutions

***** [ Files ] *****

[-] File Deleted : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_nonjdcjchghhkdoolnlbekcfllmednbl_0.localstorage
[-] File Deleted : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_d14qd3he45186l.cloudfront.net_0.localstorage
[-] File Deleted : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_en.softonic.com_0.localstorage
[-] File Deleted : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_features.en.softonic.com_0.localstorage
[-] File Deleted : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_simple-sudoku.en.softonic.com_0.localstorage
[-] File Deleted : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_simple-sudoku.en.softonic.com_0.localstorage-journal
[-] File Deleted : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_st.chatango.com_0.localstorage
[-] File Deleted : C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default\searchplugins\Search Provided by Yahoo.xml
[-] File Deleted : C:\WINDOWS\SysNative\drivers\swdumon.sys

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

[-] Task Deleted : SlimCleaner Plus (Scheduled Scan - Steve)
[-] Task Deleted : SlimCleaner Plus (Scheduled Scan - Steve)

***** [ Registry ] *****

[-] Key Deleted : HKCU\Software\SlimWare Utilities Inc
[-] Key Deleted : HKLM\SOFTWARE\SLIMWARE UTILITIES, INC.
[-] Key Deleted : HKLM\SOFTWARE\SlimWare Utilities Inc

***** [ Web browsers ] *****

[-] [C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default\prefs.js] Deleted : user_pref("browser.search.selectedEngine", "Search Provided by Yahoo");
[-] [C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default\prefs.js] Deleted : user_pref("browser.search.defaultenginename", "Search Provided by Yahoo");
[-] [C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\4I5zjQC0.default\prefs.js] Deleted : user_pref("browser.startup.homepage", "hxxps://us.search.yahoo.com/yhs/web?hspart=iry&hsimp=yhs-fullyhosted_003&type=wncy_popjar_16_14_ssg04&param1=1&param2=f%3D1%26b%3DFirefox%26cc%3Dus%26pa%3DWincy%[...]

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

I noticed it deleted "Drivermax" free by Innovative Solutions which is a program that I wanted and I don't think it's malicious in any way.  I wonder if you will consider it a valid program in the future (I know I should have unchecked it after I ran the scan but I was concentrating on the BSOD). http://www.pcworld.com/article/248986/drivermax.html or https://winbeginner.com/drivermax-windows-review/ 

 

Thanks Again,

Steve