Bug report for QuickDiag

hello do you still have this problem with quickdiag ?

Hello!

Yes, I still have this problem with QuickDiag.

The error message is still the same, but only the QuickDiag file date has changed;

"Line 7859  (File "C:\Users\TMA\Downloads\quickdiag_2_13.06.2016.1.exe"): Error: The requested action with this object has failed."

The problem file is still this: [22/09/2015 17:16:32] - C:\Windows\Installer\3ef7a91.msi : (Intel(R) Chipset Device Software - Intel Corporation)

Here is the file's MD5  9f39dc9027b92456016455a32b68478d

Thank You!

Regards,

midimusicman79

Hello

As it's asked, do you stop your protections with the use of QuickDiag ? ( in safemode Avast works too if you have it )

Best Regards, g3n-h@ckm@n

Hello!

Yes, I stop my protections with the use of QuickDiag. I have Emsisoft Anti-Malware. I even uninstalled EAM, but the error persists. In Safe Mode the error persists too.

Regards,

midimusicman79

Hello!

Thank you for updating QuickDiag, however the problem still persists, even in Safe Mode.

Now, the error message is this: "Line 7936  (File "C:\Users\TMA\Downloads\quickdiag_2_21.06.2016.2.exe"): Error: The requested action with this object has failed."

The problem file is still the same: C:\Windows\Installer\3ef7a91.msi

I have tried running QuickDiag from Windows Explorer/Administrator and from Desktop/Administrator and in Safe Mode/Windows Explorer/Administrator and in Safe Mode/Desktop/Administrator, but all to no avail.

Regards,

midimusicman79

Hello , in fact it looks like it's the file which is just after this who has problems....

which file is it ? ( signers if present and more informations please )

Hello!

The error still persists; now it is on line 7973.

C:\Windows\Installer>dir *.ms*

Volume in drive C has no label.

Volume Serial Number is FE77-E905

Directory of C:\Windows\Installer

17.03.2015  10.48         2 800 128 1044ee.msi

04.01.2016  22.49        10 543 616 1437df.msi

26.01.2016  16.11         4 792 320 152fb33b.msi

04.01.2016  22.49        10 543 616 16fa80.msi

26.07.2012  22.01           151 552 234ea6.msi

26.07.2012  22.05           155 648 234eab.msi

26.07.2012  21.58           155 648 234eb0.msi

26.07.2012  22.09           155 648 234eb5.msi

12.03.2014  21.11           143 360 234eba.msi

12.03.2014  21.11           143 360 234ebf.msi

08.08.2008  15.11           232 960 234f41.msi

20.02.2011  00.08           163 840 234f46.msi

19.02.2011  23.57           177 664 257c54.msi

14.03.2014  03.40           143 360 26f8.msi

14.03.2014  03.40           143 360 26fd.msi

04.01.2016  22.49        10 543 616 2a6ed.msi

12.05.2016  13.35           857 600 2c805f.msi

10.05.2016  05.20        69 607 424 2c815c.msp

16.10.2015  07.18           425 984 3e68d.msi

16.10.2015  07.18         9 654 272 3e692.msi

22.09.2015  17.16           774 144 3ef7a91.msi

02.06.2016  06.48         2 772 992 427ad05.msp

19.05.2016  05.30         1 429 504 469d92c.msp

08.05.2015  07.17        10 526 720 5f6db.msi

07.01.2016  16.08         2 464 256 8f2b60.msi

24.04.2016  14.37         2 232 320 936917.msi

22.09.2015  18.20         4 911 104 93691a.msi

22.01.2016  10.15        24 686 592 9401e.msi

10.12.2015  22.53        19 537 920 99ff149.msi

08.05.2015  07.17        10 526 720 9acb635.msi

08.04.2015  03.20         1 068 544 9dbfee4.msi

21.10.2015  18.52         2 310 144 a0884cd.msi

10.02.2016  16.59       339 910 656 aaf275.msi

03.06.2016  12.18       508 448 768 ab11370.msi

01.12.2014  17.50         6 073 856 bc24c.msi

19.04.2011  05.21           235 520 e9d1a.msi

19.04.2011  05.54           227 328 e9d20.msi

              37 File(s)  1 059 672 064 bytes

               0 Dir(s)  973 757 009 920 bytes free

I think it is this file: 02.06.2016  06.48         2 772 992 427ad05.msp

https://www.virustotal.com/en/file/3de5ba7b4a18ee6e73eeb9a7ebb8a6ad47d471458c80fa7136a861276cdd1077/analysis/1464934132/

Signers: Adobe Systems, Incorporated and Symantec Class 3 Extended Validation Code Signing CA G2.

Please let me know if you think it is another file, though, as I am not sure if this is the right one.

Regards,

midimusicman79

Hello!

The problem still persists; now it is on line 7975.

I am sorry I forgot to include the MD5 for the above mentioned file, so I thought I should run a script with OldTimer's List-It (OTL) in order to provide you with MD5 for all the *.mp* files in the said folder, here it is:

========== Custom Scans ==========

< C:\Windows\Installer\*.ms* /md5 >

[2015.03.17 10.48.34 | 002,800,128 | ---- | M] () MD5=C1F9FC6806D25817FEEB42FDEE663BF9 -- C:\Windows\Installer\1044ee.msi

[2016.01.04 22.49.38 | 010,543,616 | ---- | M] () MD5=FA5DD17D608EB39990456C87D52DEB3B -- C:\Windows\Installer\1437df.msi

[2016.01.26 16.11.26 | 004,792,320 | ---- | M] () MD5=C36A92BCEC90FA126F473D4069CB72DC -- C:\Windows\Installer\152fb33b.msi

[2016.01.04 22.49.38 | 010,543,616 | ---- | M] () MD5=FA5DD17D608EB39990456C87D52DEB3B -- C:\Windows\Installer\16fa80.msi

[2012.07.26 22.01.48 | 000,151,552 | ---- | M] () MD5=3EB0908F1B760494CB497DF761473B94 -- C:\Windows\Installer\234ea6.msi

[2012.07.26 22.05.02 | 000,155,648 | ---- | M] () MD5=4364FB1BCB4ABB3363FDC324C7A4BF5C -- C:\Windows\Installer\234eab.msi

[2012.07.26 21.58.40 | 000,155,648 | ---- | M] () MD5=3B164A56B98B4CD21F75512998FA2C37 -- C:\Windows\Installer\234eb0.msi

[2012.07.26 22.09.22 | 000,155,648 | ---- | M] () MD5=2760826FD3F4E91492E668A53A0B791F -- C:\Windows\Installer\234eb5.msi

[2014.03.12 21.11.48 | 000,143,360 | ---- | M] () MD5=6DC9B26E10641A0D15DCC60A26B38906 -- C:\Windows\Installer\234eba.msi

[2014.03.12 21.11.48 | 000,143,360 | ---- | M] () MD5=03FF53F29935C047D7630297E17B96E1 -- C:\Windows\Installer\234ebf.msi

[2008.08.08 15.11.02 | 000,232,960 | ---- | M] () MD5=6E17361F8E53B47656BCF0ED90ADE095 -- C:\Windows\Installer\234f41.msi

[2011.02.20 00.08.16 | 000,163,840 | ---- | M] () MD5=3FF9ACEA77AFC124BE8454269BB7143F -- C:\Windows\Installer\234f46.msi

[2011.02.19 23.57.00 | 000,177,664 | ---- | M] () MD5=8F21BC0DC9E66F8E9D94197AE76698B3 -- C:\Windows\Installer\257c54.msi

[2014.03.14 03.40.02 | 000,143,360 | ---- | M] () MD5=E3E632C282F2B368BCA82AACB80ACEAF -- C:\Windows\Installer\26f8.msi

[2014.03.14 03.40.02 | 000,143,360 | ---- | M] () MD5=D0A78FCAC0B92A149FE51C76371C989A -- C:\Windows\Installer\26fd.msi

[2016.01.04 22.49.38 | 010,543,616 | ---- | M] () MD5=FA5DD17D608EB39990456C87D52DEB3B -- C:\Windows\Installer\2a6ed.msi

[2016.05.12 13.35.39 | 000,857,600 | ---- | M] () MD5=7718D8208E408ED9385108229C25F74E -- C:\Windows\Installer\2c805f.msi

[2016.05.10 05.20.41 | 069,607,424 | R--- | M] () MD5=B9997DD7FC9720B22BF5EC3870D1DD4D -- C:\Windows\Installer\2c815c.msp

[2015.10.16 07.18.06 | 000,425,984 | ---- | M] () MD5=A6C1D48FB0ED01E3E1672AB4A89F411F -- C:\Windows\Installer\3e68d.msi

[2015.10.16 07.18.12 | 009,654,272 | ---- | M] () MD5=466DBB3C492A680070CB48819A7348B5 -- C:\Windows\Installer\3e692.msi

[2015.09.22 17.16.32 | 000,774,144 | ---- | M] () MD5=9F39DC9027B92456016455A32B68478D -- C:\Windows\Installer\3ef7a91.msi

[2016.06.02 06.48.41 | 002,772,992 | R--- | M] () MD5=557170C4FCC0754B372A5FC174735242 -- C:\Windows\Installer\427ad05.msp

[2016.05.19 05.30.11 | 001,429,504 | R--- | M] () MD5=C233BD1DB45AF8BACD0F3C0D8A646740 -- C:\Windows\Installer\469d92c.msp

[2015.05.08 07.17.50 | 010,526,720 | ---- | M] () MD5=B3315DBDB28BD24D3AA4AC70566DCECB -- C:\Windows\Installer\5f6db.msi

[2016.01.07 16.08.55 | 002,464,256 | ---- | M] () MD5=530C2ADEFDF2E0BF2ABEB8D93F32D89E -- C:\Windows\Installer\8f2b60.msi

[2016.04.24 14.37.13 | 002,232,320 | ---- | M] () MD5=6863A61E5AC444AB56F748E69BC63185 -- C:\Windows\Installer\936917.msi

[2015.09.22 18.20.46 | 004,911,104 | ---- | M] () MD5=FA811D0FF6E458CD777272E514944D5F -- C:\Windows\Installer\93691a.msi

[2016.01.22 10.15.32 | 024,686,592 | ---- | M] () MD5=1BF1C2197DC11A320E502FE120B4AEB6 -- C:\Windows\Installer\9401e.msi

[2015.12.10 22.53.38 | 019,537,920 | ---- | M] () MD5=AF16D834A03BD8A3C9F38FDCA2B18F1F -- C:\Windows\Installer\99ff149.msi

[2015.05.08 07.17.50 | 010,526,720 | ---- | M] () MD5=B3315DBDB28BD24D3AA4AC70566DCECB -- C:\Windows\Installer\9acb635.msi

[2015.04.08 03.20.43 | 001,068,544 | ---- | M] () MD5=72FEF61D06AF0617B77BDDBD40B1438C -- C:\Windows\Installer\9dbfee4.msi

[2015.10.21 18.52.50 | 002,310,144 | ---- | M] () MD5=61B05E160BB7CA2FE70F397665D8D2B5 -- C:\Windows\Installer\a0884cd.msi

[2016.02.10 16.59.33 | 339,910,656 | ---- | M] () MD5=5A189601292E964EA2263801BE7AF742 -- C:\Windows\Installer\aaf275.msi

[2016.06.03 12.18.21 | 508,448,768 | ---- | M] () MD5=3BAF7804E9F1BC8BB0B7CD77D1411C92 -- C:\Windows\Installer\ab11370.msi

[2014.12.01 17.50.46 | 006,073,856 | ---- | M] () MD5=77EB2793FBB99128160F9B3F6EB3741F -- C:\Windows\Installer\bc24c.msi

[2011.04.19 05.21.02 | 000,235,520 | ---- | M] () MD5=4AA5BBDDBF6B2D1CF509C566312F1203 -- C:\Windows\Installer\e9d1a.msi

[2011.04.19 05.54.14 | 000,227,328 | ---- | M] () MD5=7E641E6A0B456271745C20C3BB8A18F9 -- C:\Windows\Installer\e9d20.msi

Please let me know what I can do to further assist you in this matter.

Regards,

midimusicman79

hello

I'm surprised cause I only control and read msi files with quickdiag, not .msp files.....

$aList = _FileListToArray(@WindowsDir & "\Installer", "*.msi", 1)

You're the only having this problem, I don't have anymore returns from others users about that ....

Regards

Hello!

Well, like I mentioned before, I was not sure if this was the right file, so in that case, the right file would be this: 5f6db.msi in stead.

https://www.virustotal.com/en/file/372a68165332a6718f7e8c96d180d4079fde00e0fb43368809da5cf3ea677a96/analysis/1466763935/

However, this file does not have any signers. I tried to run it, but it would not run either, so it appears to be broken.

Here is the file's MD5  B3315DBDB28BD24D3AA4AC70566DCECB

Please note that the above mentioned log was a manual script which I ran with another diagnostic anti-malware tool named OldTimer's List-It (OTL), and not an excerpt from QuickDiag, in order to provide you with the MD5 codes for all the *.msi and *.msp files in the said folder, in case it could help solving this problem. I just forgot to include the OTL header, though.

Here is the list again, without the .msp files, leaving only .msi files:

OTL logfile created on: 23.06.2016 16.01.09 - Run 7

OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\TMA\Desktop

========== Custom Scans ==========

< C:\Windows\Installer\*.msi /md5 >

[2015.03.17 10.48.34 | 002,800,128 | ---- | M] () MD5=C1F9FC6806D25817FEEB42FDEE663BF9 -- C:\Windows\Installer\1044ee.msi

[2016.01.04 22.49.38 | 010,543,616 | ---- | M] () MD5=FA5DD17D608EB39990456C87D52DEB3B -- C:\Windows\Installer\1437df.msi

[2016.01.26 16.11.26 | 004,792,320 | ---- | M] () MD5=C36A92BCEC90FA126F473D4069CB72DC -- C:\Windows\Installer\152fb33b.msi

[2016.01.04 22.49.38 | 010,543,616 | ---- | M] () MD5=FA5DD17D608EB39990456C87D52DEB3B -- C:\Windows\Installer\16fa80.msi

[2012.07.26 22.01.48 | 000,151,552 | ---- | M] () MD5=3EB0908F1B760494CB497DF761473B94 -- C:\Windows\Installer\234ea6.msi

[2012.07.26 22.05.02 | 000,155,648 | ---- | M] () MD5=4364FB1BCB4ABB3363FDC324C7A4BF5C -- C:\Windows\Installer\234eab.msi

[2012.07.26 21.58.40 | 000,155,648 | ---- | M] () MD5=3B164A56B98B4CD21F75512998FA2C37 -- C:\Windows\Installer\234eb0.msi

[2012.07.26 22.09.22 | 000,155,648 | ---- | M] () MD5=2760826FD3F4E91492E668A53A0B791F -- C:\Windows\Installer\234eb5.msi

[2014.03.12 21.11.48 | 000,143,360 | ---- | M] () MD5=6DC9B26E10641A0D15DCC60A26B38906 -- C:\Windows\Installer\234eba.msi

[2014.03.12 21.11.48 | 000,143,360 | ---- | M] () MD5=03FF53F29935C047D7630297E17B96E1 -- C:\Windows\Installer\234ebf.msi

[2008.08.08 15.11.02 | 000,232,960 | ---- | M] () MD5=6E17361F8E53B47656BCF0ED90ADE095 -- C:\Windows\Installer\234f41.msi

[2011.02.20 00.08.16 | 000,163,840 | ---- | M] () MD5=3FF9ACEA77AFC124BE8454269BB7143F -- C:\Windows\Installer\234f46.msi

[2011.02.19 23.57.00 | 000,177,664 | ---- | M] () MD5=8F21BC0DC9E66F8E9D94197AE76698B3 -- C:\Windows\Installer\257c54.msi

[2014.03.14 03.40.02 | 000,143,360 | ---- | M] () MD5=E3E632C282F2B368BCA82AACB80ACEAF -- C:\Windows\Installer\26f8.msi

[2014.03.14 03.40.02 | 000,143,360 | ---- | M] () MD5=D0A78FCAC0B92A149FE51C76371C989A -- C:\Windows\Installer\26fd.msi

[2016.01.04 22.49.38 | 010,543,616 | ---- | M] () MD5=FA5DD17D608EB39990456C87D52DEB3B -- C:\Windows\Installer\2a6ed.msi

[2016.05.12 13.35.39 | 000,857,600 | ---- | M] () MD5=7718D8208E408ED9385108229C25F74E -- C:\Windows\Installer\2c805f.msi

[2015.10.16 07.18.06 | 000,425,984 | ---- | M] () MD5=A6C1D48FB0ED01E3E1672AB4A89F411F -- C:\Windows\Installer\3e68d.msi

[2015.10.16 07.18.12 | 009,654,272 | ---- | M] () MD5=466DBB3C492A680070CB48819A7348B5 -- C:\Windows\Installer\3e692.msi

[2015.09.22 17.16.32 | 000,774,144 | ---- | M] () MD5=9F39DC9027B92456016455A32B68478D -- C:\Windows\Installer\3ef7a91.msi

[2015.05.08 07.17.50 | 010,526,720 | ---- | M] () MD5=B3315DBDB28BD24D3AA4AC70566DCECB -- C:\Windows\Installer\5f6db.msi

[2016.01.07 16.08.55 | 002,464,256 | ---- | M] () MD5=530C2ADEFDF2E0BF2ABEB8D93F32D89E -- C:\Windows\Installer\8f2b60.msi

[2016.04.24 14.37.13 | 002,232,320 | ---- | M] () MD5=6863A61E5AC444AB56F748E69BC63185 -- C:\Windows\Installer\936917.msi

[2015.09.22 18.20.46 | 004,911,104 | ---- | M] () MD5=FA811D0FF6E458CD777272E514944D5F -- C:\Windows\Installer\93691a.msi

[2016.01.22 10.15.32 | 024,686,592 | ---- | M] () MD5=1BF1C2197DC11A320E502FE120B4AEB6 -- C:\Windows\Installer\9401e.msi

[2015.12.10 22.53.38 | 019,537,920 | ---- | M] () MD5=AF16D834A03BD8A3C9F38FDCA2B18F1F -- C:\Windows\Installer\99ff149.msi

[2015.05.08 07.17.50 | 010,526,720 | ---- | M] () MD5=B3315DBDB28BD24D3AA4AC70566DCECB -- C:\Windows\Installer\9acb635.msi

[2015.04.08 03.20.43 | 001,068,544 | ---- | M] () MD5=72FEF61D06AF0617B77BDDBD40B1438C -- C:\Windows\Installer\9dbfee4.msi

[2015.10.21 18.52.50 | 002,310,144 | ---- | M] () MD5=61B05E160BB7CA2FE70F397665D8D2B5 -- C:\Windows\Installer\a0884cd.msi

[2016.02.10 16.59.33 | 339,910,656 | ---- | M] () MD5=5A189601292E964EA2263801BE7AF742 -- C:\Windows\Installer\aaf275.msi

[2016.06.03 12.18.21 | 508,448,768 | ---- | M] () MD5=3BAF7804E9F1BC8BB0B7CD77D1411C92 -- C:\Windows\Installer\ab11370.msi

[2014.12.01 17.50.46 | 006,073,856 | ---- | M] () MD5=77EB2793FBB99128160F9B3F6EB3741F -- C:\Windows\Installer\bc24c.msi

[2011.04.19 05.21.02 | 000,235,520 | ---- | M] () MD5=4AA5BBDDBF6B2D1CF509C566312F1203 -- C:\Windows\Installer\e9d1a.msi

[2011.04.19 05.54.14 | 000,227,328 | ---- | M] () MD5=7E641E6A0B456271745C20C3BB8A18F9 -- C:\Windows\Installer\e9d20.msi

Please let me know if this helps solving the problem.

Regards,

midimusicman79

hello ok :)

would you like to send me these files :

[2015.09.22 17.16.32 | 000,774,144 | ---- | M] () MD5=9F39DC9027B92456016455A32B68478D -- C:\Windows\Installer\3ef7a91.msi

[2016.06.02 06.48.41 | 002,772,992 | R--- | M] () MD5=557170C4FCC0754B372A5FC174735242 -- C:\Windows\Installer\427ad05.msp

[2016.05.19 05.30.11 | 001,429,504 | R--- | M] () MD5=C233BD1DB45AF8BACD0F3C0D8A646740 -- C:\Windows\Installer\469d92c.msp

[2015.05.08 07.17.50 | 010,526,720 | ---- | M] () MD5=B3315DBDB28BD24D3AA4AC70566DCECB -- C:\Windows\Installer\5f6db.msi

in a zip at this adress please : http://g3n.ddns.net:8123/Upload/ they'll go directly un my computer in a folder that I can Unzip, take and put then in my installer folder in Windows and do tests to see if I have this error too with these files ?

Waiting for them

Regards,

g3n-h@km@n

Hello!

Done; wininsta.zip

Thank you!

Regards,

midimusicman79

[Deleted duplicate post]

ok I studied them

you can delete 5f6db.msi, the package is corrupted , It won't never work anymore.

QuickDiag gave me the same message than it gave to you at the same moment , on the same file.

I tried to install it and Windows returned me an error message

all the msi files are signed and this not.

Regards

Hello!

Thank you for studying them, and for confirming that the problem lies in the file named 5f6db.msi itself and not QuickDiag.

As it happens, I also have another file named 9acb635.msi, which is equal in date/time, size and MD5, which also is corrupt.

[2015.05.08 07.17.50 | 010,526,720 | ---- | M] () MD5=B3315DBDB28BD24D3AA4AC70566DCECB -- C:\Windows\Installer\5f6db.msi

[2015.05.08 07.17.50 | 010,526,720 | ---- | M] () MD5=B3315DBDB28BD24D3AA4AC70566DCECB -- C:\Windows\Installer\9acb635.msi

As for deleting this/these file(s), you say can, not that I have to, so I choose to keep them for the time being, however come the end of July 2016, I am going to reinstall my OS with the MS Media Creation Tool and a DVD disc, in order to fix this problem on my part, outright. Then I will test QuickDiag again.

Thank you for QuickDiag, which is an awesome diagnostic anti-malware program! :)

Thank you very much for the help! :) The issue has been successfully resolved! :)

Regards,

midimusicman79

Happy for you :)

if you move them in another folder you'll be able to finish the diag in a good way :) ( quickdiag analyses the msi files only in this folder ( Installer ) , you can for example create a folder in C:\Windows\Installer with the name you want and put these files to keep them not so far and do again a scan with quickdiag , I think it'll go 'till the end :)

sorry for my english but I'm french and I use only what I learned at school since 1987, I never gone to England or a land where somebody speak(s) *?* english

would you like to send me back these two files in a zip that I can compare them using offsets reader ( Binary browser ), logically , if the md5 is the same , the offstes are the same

Regards :)

Hello!

I am Norwegian, so English is not my first language either.

Done; wininst2.zip

Thank you!

Regards,

midimusicman79

Hello thanks ;)

the files are , like I thougt , exactly the same.

the content of them is 10 280 Ko of zeros , just full of empty space , nothing else :D

Regards :)

Hi :)

studying your files gave me an idea (reading the offstes) and it helped me and now the bug is fixed and I thank you again

henceforth QuickDiag will jump over the corrupted files

Regards :)

Hello!

Thank you for fixing the bug and updating QuickDiag; I can confirm that it does jump over the corrupted files, however now QuickDiag hangs at another file: C:\Windows\Installer\a0884cd.msi

This is the error message: "Error allocating memory".

Following the pattern from before, the actual error files would be these: C:\Windows\Installer\aaf275.msi and ab11370.msi

Here is the log excerpt from OTL:

[2015.10.21 18.52.50 | 002,310,144 | ---- | M] () MD5=61B05E160BB7CA2FE70F397665D8D2B5 -- C:\Windows\Installer\a0884cd.msi

[2016.02.10 16.59.33 | 339,910,656 | ---- | M] () MD5=5A189601292E964EA2263801BE7AF742 -- C:\Windows\Installer\aaf275.msi

[2016.06.03 12.18.21 | 508,448,768 | ---- | M] () MD5=3BAF7804E9F1BC8BB0B7CD77D1411C92 -- C:\Windows\Installer\ab11370.msi

[2014.12.01 17.50.46 | 006,073,856 | ---- | M] () MD5=77EB2793FBB99128160F9B3F6EB3741F -- C:\Windows\Installer\bc24c.msi

These files are not corrupted, however; it is their size which is enormous.

Let me know if you need more information.

Could you please fix this?

Thank you very much in advance!

Regards,

midimusicman79