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Hello,

Sorry, I don't understand your problem - can you share some details?

IT WORKED!!!

Thanks a lot. It completed the cleaning and rebooted.

Here's the log file: https://up2sha.re/file?f=Yq8OSrWpA6Kg

What about the folder I unchecked? Is it gonna cause any problems? (It was " C:\Users\Vaishnavi\AppData\Local\Firefox " when I scanned it)

Thanks again, had been trying to get rid of the malware for ages, helped me out a lot!

I used the program and I restarted a Windows and I did it again...what do you?

I do not start setting and goes ...I tried to do it but still does not work!

Hello,

Can you please try to uncheck the following element (in the folders tab) and then press the clean button.

• C:\Users\Vaishnavi\AppData\Roaming\Firefox

Please, tell me what happens.

Regards.

.

depuis 8 jours AdwCleaner me signale deux menaces:

***** [ Services ] *****Service trouvé: DrvAgent64

et

***** [ Fichiers ] *****Fichier trouvé: C:\Windows\SysWOW64\drivers\DRVAGENT64.SYS

-1-   une recherche dans System Lookup n'indique rien d'anormal:

Name Filename Description Status DrvAgent64 DrvAgent64.SYS Related to DrvAgent64.SYS DriverAgent Direct I/O for 64-bit Windows from P...

Hello, good day to everyone.

Liina, you're right. USB File Resc was designed to be used on removable disks, usually do not have a range of letters so far from normal, causing them to be limited from letter D to S. Most of the time, removable disks are assigned letters D, E, F, H, I. It is an idea that we have had since we started with this project and so far only you have noticed, what a good ...

Thanks for the quick respose. Here's the link:

https://up2sha.re/file?f=8DtomuBemgz5

The file wasn't a .log file like you said, rather a Text Document, it had the same name though. Hope it's what you need.

Greetings,

Please do as follow:

1. Relaunch AdwCleaner,
2. Click on Tools > Options,
3. Here, tick "Debug" in the "Mode" section,
4. Then, do a scan/clean.

Wait until it crashes. Then, just close AdwCleaner through the Task manager. A debug logfile should be available here: C:\AdwCleaner\AdwCleaner_Debug.log.

Please share it using Up2Sha.re. Just copy/paste the generated link in your next answer.

Re...

Greetings,

I've forwarded your feedback to USB File Resc author, he will answer as soon as possible.

Regards,