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Hello,

Currently, the software is called "adwcleaner_6.044".

It ahould have been downloaded in your Desktop folder or Downloads.

Hello,

Thanks and sorry for the delay, be sure it will be fixed by the end of this week.

Thanks!

Hello,

For now we won't remove it from the database, but please share evidences if you think the behaviour is clean.

Best regards,

Soon ;-)

Bonjour,

Les résultats de Malwarebytes montrent que vous n'avez pas coché les résultats de l'analyse pour leur mise en quarantaine. Pouvez vous réessayer?

Merci 

Hello,

You probably want to click on the [Scan] button before opening the log manager.

Best regards,

Hello,

Can you share a screenshot of this error?

Thanks!

Hello,

Can you launch AdwCleaner, click on Tools > Options. In the "Mode" section, ensure "debug" is selected.

Then, do a scan and a clean. When the freeze occurs, reboot and share the logfile in C:\AdwCleaner\AdwCleaner_Debug.log.

Thanks!

Ok Destrio5, how do I go about do that? Google search has not been kind to me.

Hi,

Try to use AdwCleaner in Windows safe mode.