I redacted the links to your logfiles in your precedent message since they contained some "sensitive"/"private" informations.
I analyze the logfile and come back to you with more informations.
I redacted the links to your logfiles in your precedent message since they contained some "sensitive"/"private" informations.
I analyze the logfile and come back to you with more informations.
Here are the logfiles (sorry for the delay to answer) :
https://up2sha.re/file?f=XXXXXX
https://up2sha.re/file?f=XXXXX
Hello,
Thanks, the dump file was useful it was at least due to the PRSvc.exe process. Can you retry again ? (be sure the database has been updated..).
If you face another BSOD, can you redo the same thing as here ?
Thank you for your patience,
OK Sorry,
I've never used this utility before, when I did as you asked, the following opened in Edge (which I never personally use) and I have zero idea what to upload, can you please explain further. Also I may not reply for a few hours as I now have something I need to do http://screencast.com/t/XlvyzyRH8
I don't think that is the correct file because the time isn't correct but I could be wrong so here it is:
2016-04-19 05:33:59 : [Notice] Scan started 2016-04-19 05:33:59 : [Success] Internet connection is UP 2016-04-19 05:34:01 : [Success] Loaded C:\Users\Steve\AppData\Local\Temp\sqlite.dll 2016-04-19 05:34:01 : [Success] Opened C:\AdwCleaner\adwcleaner.db 2016-04-1...
Yes, but your computer doesn't seem to have some remainings, so we need to spot what is re-creating this folder at each reboot.
Since I didn't see it with ZHPDiag, we'll try with FRST :
OK Here it is:
# AdwCleaner v5.112 - Logfile created 19/04/2016 at 05:34:03
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.1 [Server]
# Operating system : Windows 10 Home (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_5.112.exe
# Option : Scan
# Support : http://toolslib.net/forum
***** [ Services ] *****
Service Found : swdumon
***** [ Fo...
Hello,
Hm, did you start any other software before AdwCleaner ?
It really seems to be related to this, but I can't see any trace of it in your computer..
Some bad news. I started my PC, ran AdwCleaner and here is the report :
# AdwCleaner v5.112 - Rapport créé le 19/04/2016 à 11:00:43 # Mis à jour le 17/04/2016 par Xplode # Base de données : 2016-04-17.1 [Serveur] # Système d'exploitation : Windows 10 Home (X86) # Nom d'utilisateur : Paul - DESKTOP-AQACG2A # Exécuté depuis : C:\Users\Paul\AppData\Local\Temp\mozOpenDownload\adwcleaner_5.112.exe...