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Bonjour,

Comme indiqué dans la documentation, le traitement de Google Chrome passe désormais par l'option associée afin d'éviter les soucis de la méthode précédente : https://toolslib.net/forum/viewthread/183-fr-documentation-adwcleaner/

Cordialement,

Hey team,

AdwCleaner has been a great tool to use to clean malware, however, because it isn't signed, our new AV likes to quarantine it due to some abnormal behavior at the code level.

We can't just whitelist the file because an update is pushed like every week or so, changing the hash. 

Will you sign your code soon so we can continue to use the software? 

Thanks in advance!

Hello,

Can you download and execute https://toolslib.net/downloads/viewdownload/205-winsockanalyzer/

You'll get a logfile beginning by "Winsock" in C:\, please share it here (by copy/pasting it or by hosting it on U2S and sharing the generated link here).

Best regards,

Bonsoir,

Il s'agit de la recommandation : https://toolslib.net/forum/viewthread/3321-chrome-napparait-pas-dans-mon-adwcleaner/#!mesaageld-3322.

J'ai donc essayer la procedure au niveau 4.

Mon problème est que je n'ai pas google chrome d'apparent dans adwcleaner et que je n'ai pas réussi avec la procédure 4 de votre lien.

Cordialement

Hello,

It's the same "problem" than here - the latest database includes the fix, so you'll need to update it. It should be automatic when you click on [Scan]. Otherwise, please uninstall/reinstall AdwCleaner (by launching it -> "Uninstall") from there : https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Best regards,

Yes, it's a Dell.  See the header of the scan file below (i did not post the entire file since it is quite long).  Let me know if you need any additional information.

# AdwCleaner v5.112 - Logfile created 20/04/2016 at 20:59:10 # Updated 17/04/2016 by Xplode # Database : 2016-04-17.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : cam.cx - DESKTOP-0MU1HUV # Running from : C:\...

Hello,

Sorry for the delay.

You have a Dell computer, don't you ? It may be a corner case with some Dell processes and AdwCleaner..

In the meantime, to be sure that you get the latest database version, can you copy/paste here the content of AdwCleaner scanning logfile (from C:\AdwCleaner\) ?

Best regards,

Done, see link below.

https://up2sha.re/file?f=MFRb1Rn6Q5DG

Hello,

Great, thanks !

Can you copy this file to your Desktop : C:\WINDOWS\Minidump\042016-18375-01.dmp and create a zip archive from this file ?

Then, host it on https://up2sha.re, and paste here the generated link.

Best regards,

Sorry for the duplicate post above.  I ran the BlueScreenView program and tried to post at the link but I don't think it liked the .html extension (I could not tell since it was in French).  See output pasted below (note, I deleted a few blank columns to help it fit better).