Re: ITS NOT RESPONDING

dans AdwCleaner par fr33tux

Ok.

So, to remove UCGuard, can you try this:

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
  • If something is detected, choose to Quarantine everything. If it as...

Re: ITS NOT RESPONDING

dans AdwCleaner par fr33tux

Hello,

Great ! So can you share me the file C:\AdwCleaner\AdwCleaner[Cxx].txt ?

We'll remove UCGuard then.

Thanks,

Re: ITS NOT RESPONDING

Hello,

Ok.

  • So please launch AdwCleaner.
  • Do a scan.
  • Then, in the "Services" tab, please unselect "UCGuard".
  • Click on "Clean", the computer will reboot.

Finally, please share the file C:\AdwCleaner\AdwCleaner[Cxx].txt (where xx is the highest number you have).

Best regards,


fr33tux, 2016-08-31 11:31:57 (UTC)

yeah. It work. but what is the "UCGuard"? How to delete it?

Thankss!

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

dans AdwCleaner par fr33tux

Hello,

Can you share a logfile showing the "Trojan.Agent" detection ?

Thanks,

Re: ITS NOT RESPONDING

dans AdwCleaner par fr33tux

Hello,

Ok.

  • So please launch AdwCleaner.
  • Do a scan.
  • Then, in the "Services" tab, please unselect "UCGuard".
  • Click on "Clean", the computer will reboot.

Finally, please share the file C:\AdwCleaner\AdwCleaner[Cxx].txt (where xx is the highest number you have).

Best regards,

Re: ITS NOT RESPONDING

Hello,

Have you already done a "Clean", with UCGuard unselected in the Services tab ?

Of so, can you share me the file AdwCleaner[Cxx].txt ?


fr33tux, 2016-08-31 04:35:14 (UTC)

Sorry. but I can't find the files you mention

Re: ITS NOT RESPONDING

dans AdwCleaner par fr33tux

Hello,

Have you already done a "Clean", with UCGuard unselected in the Services tab ?

Of so, can you share me the file AdwCleaner[Cxx].txt ?

Re: ITS NOT RESPONDING

This is my debug file: https://up2sha.re/file?f=nZHWFJLPJAfb

And this is my last scan file: https://up2sha.re/file?f=S2JGUxQFAUDG

When I click clean it not work and the AdwCleaner not responding. I wait 30 minutes but nothing happen. I can't restart, shutdown or open task manger. Please help