Hi,
I ran adw cleaner on my windows 10 laptop. It removed a lot of bad stuff already (great!). But I still have one service and two files that cannot be removed by adw cleaner. The two files and the service are found by adwcleaner, I click on "nettoyer", but then after restart they still appear on the list.
Here is the report from ADW cleaner :
# AdwCleaner v5.201 - Rapport créé le 01/08/20...# AdwCleaner v5.201 - Rapport créé le 31/07/2016 à 22:41:09
# Mis à jour le 30/06/2016 par ToolsLib
# Base de données : 2016-07-31.4 [Serveur]
# Système d'exploitation : Windows 10 Home (X64)
# Nom d'utilisateur : client - MARIETTE
# Exécuté depuis : C:\Users\client\Desktop\adwcleaner_5.201.exe
# Option : Scanner
# Support : https://toolslib.net/forum
***** [ Services ] *****
***** [ Dossie...Hello,
I have reviewed your logfile, you can click on "Clean".
Then, please post the generated logfile here.
Best regards,
# AdwCleaner v5.201 - Logfile created 31/07/2016 at 15:11:51
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.201.exe
# Option : Scan
# Support : https://toolslib.net/forum
***** [ Services ] *****
***** [ Folders ] ***...Before I just hit "clean" I figured I would check to see what I was removing. After reviewing I found some windows registry files. Does anyone know wheather or not I should let the program remove these?
My gut says just delete but i've learned before it's better to be safe than sorry.
Here you go :)
# AdwCleaner v5.201 - Logfile created 29/07/2016 at 23:08:26
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-28.2 [Server]
# Operating system : Windows 10 Pro (X64)
# Username : ... Removed By Me Because It's Private!!!
# Running from : ... Removed By Me Because It's Private!!!
# Option : Scan
# Support : https://toolslib.net/forum
***** [ Services ] *****
***** [ Fol...Ok. Ça devrait normalement être mieux, vous confirmez ?
Hello,
IObit is tendancious and often associated with PUP, that's why the detection occurs.
Regards,
Merci, c'est étrange qu'AdwCleaner n'ait pas réussi à tout traiter..
Ensuite, refaites une analyse avec AdwCleaner et copiez/collez le rapport généré ici.
Cordialement,
Ok, I read another set of comments somewhere on your forum with someone with the exact same issue. The problem is IObit Unistaller which your software is reading as questionable. Once you erase the key, IObit just reinstalls it. I deleted IObit and the problem went away. Interestly, the IObit Advanced System Care 10 product does not seem to cause any problems- just the Unistaller portion. ...